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In the Event & Trade Show industry, a Display System refers to the physical structures and visual setups used to present a brand, product, or information at exhibitions, trade fairs, and promotional events. These systems help attract visitors, communicate messages, and create a professional booth environment.
1. Exhibition Booth Display Systems
These are complete booth structures used at exhibitions or conventions.
Common components:
At a technology expo, a company may use a modular aluminum display booth with printed graphics and LED screens to present their products.
Common components:
- Backdrop wall / graphic wall – main branding area
- Modular frames – aluminum systems that hold graphics
- Counters / reception desks
- Lighting systems – spotlights or LED strips
- Shelves or product stands
- Showcase company branding
- Display products
- Provide meeting or demonstration space
At a technology expo, a company may use a modular aluminum display booth with printed graphics and LED screens to present their products.
Portable Display Systems
These are lightweight and easy-to-transport display setups for smaller booths or promotional events.
Types:
Types:
- Roll-up banner stands
- Pop-up backdrop displays
- Fabric tension displays
- Tabletop displays
- Easy to install
- Lightweight
- Reusable for multiple events
- Lower cost
3. Digital Display Systems
These displays use digital technology to attract attention and deliver dynamic content.
Examples:
Examples:
- LED video walls
- Interactive touch screens
- Digital signage
- Holographic displays
- High visual impact
- Can show videos, animations, or product demos
- Interactive engagement with visitors
Simple definition:
A Display System in the Event Trade Show industry is a combination of physical structures, graphics, and digital elements used to present a brand or product effectively at exhibitions or events.
A Display System in the Event Trade Show industry is a combination of physical structures, graphics, and digital elements used to present a brand or product effectively at exhibitions or events.
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SBR Foam (Styrene-Butadiene Rubber)
SBR foam is a closed-cell copolymer known for its similarities to natural rubber, making it highly versatile and effective in various specialized applications. When blended with natural rubber, its performance can be further enhanced. SBR foam is particularly valued for its flexibility, excellent shock and sound absorption, high abrasion resistance, and strong barrier properties against air, dust, and moisture.
Limitations
SBR foam is a closed-cell copolymer known for its similarities to natural rubber, making it highly versatile and effective in various specialized applications. When blended with natural rubber, its performance can be further enhanced. SBR foam is particularly valued for its flexibility, excellent shock and sound absorption, high abrasion resistance, and strong barrier properties against air, dust, and moisture.
Limitations
- Poor resistance to flames, ozone, hydrocarbon solvents, and oils
- Challenging to process compared to some other materials
- Cushioning and padding
- Sealing and waterproofing
- Gaskets
- Tires
- Automotive interior components
EVA Foam (Ethylene-Vinyl Acetate)
Popular choice across industries due to its affordability, versatility, and comfort, but it's important to match its properties with the demands of the specific application.
Common Uses of EVA Foam
EVA foam is a versatile material widely used across many industries due to its lightweight, flexible, and cushioning properties. Key applications include:
Limitations of EVA Foam
Despite its benefits, EVA foam has certain drawbacks that should be considered:
Popular choice across industries due to its affordability, versatility, and comfort, but it's important to match its properties with the demands of the specific application.
Common Uses of EVA Foam
EVA foam is a versatile material widely used across many industries due to its lightweight, flexible, and cushioning properties. Key applications include:
- Footwear: Commonly used in shoe soles and insoles for comfort and support.
- Sports Equipment: Found in padding for helmets, protective gear, and floor mats used in gymnastics and martial arts.
- Medical Devices: Used in braces, splints, prosthetic liners, and padding for medical equipment and wheelchair cushions.
- Crafts & DIY Projects: Popular for arts, crafts, and hobby materials due to its ease of cutting and shaping.
- Construction: Applied in flooring underlayment, carpet padding, and soundproofing materials.
- Marine & Water Sports: Ideal for flotation devices, surfboards, and boat bumpers due to its buoyancy and water resistance.
- Packaging: Used to protect items during shipping and handling by providing cushioning.
- Toys & Recreational Products: Found in foam puzzles, building blocks, and soft play equipment.
- Electronics: Used in protective cases and gaskets for shock absorption.
Limitations of EVA Foam
Despite its benefits, EVA foam has certain drawbacks that should be considered:
- Non-Biodegradable: As a plastic-based material, EVA foam does not break down naturally and poses environmental concerns.
- UV Sensitivity: Prolonged exposure to ultraviolet light can cause degradation and reduce material lifespan.
- Chemical Content: Some products may contain potentially harmful chemicals, depending on manufacturing processes.
- Limited Grip: Can be slippery on certain surfaces, which may affect performance in grip-sensitive applications.
- Compression Over Time: EVA foam may lose its cushioning ability with prolonged use or heavy pressure.
- Low Breathability: Not as breathable as some alternative materials, which may be a concern in applications like footwear or padding.
- Heat Sensitivity: Not suitable for high-temperature environments as it can deform or degrade under heat.
Polyurethane & Melamine Foams (AKA Acoustic Foam)
PU foam, known for its flexibility and cushioning, is widely used in mattresses, seating, and insulation. Melamine foam, on the other hand, is valued for its sound-absorbing and cleaning properties, as well as its heat resistance, making it suitable for applications like acoustic insulation and cleaning products.
Common Uses:
Limitations:
PU foam, known for its flexibility and cushioning, is widely used in mattresses, seating, and insulation. Melamine foam, on the other hand, is valued for its sound-absorbing and cleaning properties, as well as its heat resistance, making it suitable for applications like acoustic insulation and cleaning products.
Common Uses:
- Soundproofing: Used in recording studios, home theaters, and podcast rooms to reduce echo and improve sound clarity.
- Industrial Noise Control: Installed in machinery enclosures and manufacturing plants to reduce ambient noise levels.
- Commercial Spaces: Applied in offices, restaurants, and auditoriums for improved acoustics and noise reduction.
- Transport: Used in automotive, aerospace, and rail interiors for cabin noise reduction.
Limitations:
- Flammability: Polyurethane foam is flammable and requires chemical treatment for fire resistance.
- Durability: Both foams can degrade over time, especially when exposed to UV light or moisture.
- Cost: Melamine foam is more expensive than polyurethane.
- Not Soundproof: Acoustic foam absorbs sound but does not block it—true soundproofing requires additional materials.
- Fragility: Melamine foam, in particular, is brittle and can crumble or tear with rough handling.
XPE Foam (Cross-Linked Polyethylene Foam)
Chemically cross-linked material known for its lightweight, water resistance, thermal insulation, and cushioning properties. Its cross-linked structure enhances durability, making it tougher and more resilient than standard PE foams. It’s widely used in environments that demand both protection and insulation, while also being non-toxic and safe for sensitive applications.
Common Uses:
Limitations:
Chemically cross-linked material known for its lightweight, water resistance, thermal insulation, and cushioning properties. Its cross-linked structure enhances durability, making it tougher and more resilient than standard PE foams. It’s widely used in environments that demand both protection and insulation, while also being non-toxic and safe for sensitive applications.
Common Uses:
- Thermal Insulation: In HVAC systems, roofing, and underfloor heating.
- Sound Insulation: In automotive, construction, and appliance industries.
- Packaging: For delicate electronics, medical equipment, and industrial components.
- Automotive: Used in car interiors for insulation, padding, and noise reduction.
- Sports & Leisure: Exercise mats, yoga mats, and camping pads.
- Medical & Childcare: In baby play mats, protective padding, and medical supports.
Limitations:
- Flammability: Standard XPE foam is flammable unless treated with flame retardants.
- Limited UV Resistance: Prolonged exposure to sunlight can cause degradation unless UV-stabilized.
- Not Biodegradable: Like other plastic-based foams, it poses environmental concerns.
- Cost: Higher cost than non-cross-linked PE foams due to the cross-linking process.
- Limited Adhesion: May require special adhesives or surface treatment for lamination or bonding.
EPDM Foam (Ethylene Propylene Diene Monomer Foam)
A closed-cell synthetic rubber known for its excellent weather, ozone, and UV resistance. It maintains flexibility across a wide temperature range, making it a top choice for outdoor and industrial applications. EPDM foam is also valued for its sealing, insulation, and cushioning properties.
Common Uses:
Limitations:
A closed-cell synthetic rubber known for its excellent weather, ozone, and UV resistance. It maintains flexibility across a wide temperature range, making it a top choice for outdoor and industrial applications. EPDM foam is also valued for its sealing, insulation, and cushioning properties.
Common Uses:
- Weather Seals & Gaskets: In windows, doors, and enclosures for automotive and construction.
- HVAC Systems: Used for insulation and vibration dampening.
- Roofing & Waterproofing: As padding or sealant in roofing systems and expansion joints.
- Electrical Enclosures: Protects against dust, moisture, and environmental exposure.
- Automotive: Door seals, trunk seals, and under-the-hood insulation.
- Appliances & Equipment: Vibration control and air/dust sealing in machines and devices.
Limitations:
- Poor Oil & Solvent Resistance: Not suitable for applications involving petroleum-based products.
- Low Flame Resistance: Requires treatment for use in high fire-risk areas.
- Limited Adhesion: May require surface treatment or adhesives for strong bonding.
- Cost: Slightly more expensive than general-purpose foams like PE.
- Lower Tear Strength: Less resistant to physical tearing compared to some other rubber foams.
Poron foam
High-performance, microcellular urethane foam developed by Rogers Corporation originated in 1832. It is known for its exceptional energy absorption, compression set resistance, and consistent cushioning performance. Unlike many other foams, Poron retains its shape and function over time, even under prolonged stress or compression. It’s widely used in precision applications that demand durability, comfort, and reliable sealing.
Common Uses:
Limitations:
High-performance, microcellular urethane foam developed by Rogers Corporation originated in 1832. It is known for its exceptional energy absorption, compression set resistance, and consistent cushioning performance. Unlike many other foams, Poron retains its shape and function over time, even under prolonged stress or compression. It’s widely used in precision applications that demand durability, comfort, and reliable sealing.
Common Uses:
- Electronics: Gaskets, seals, and impact protection in smartphones, laptops, and wearables.
- Medical Devices: Padding and support in prosthetics, orthotics, and braces.
- Footwear: High-performance insoles and padding for shock absorption and comfort.
- Automotive: Vibration dampening, gasketing, and interior cushioning.
- Industrial Applications: Sealing, spacing, and impact absorption in sensitive equipment.
Limitations:
- Cost: More expensive than standard foams like PE or EVA due to its advanced properties.
- Not Ideal for Outdoor Use: Can degrade under long-term UV exposure unless specially treated.
- Lower Water Resistance: Being open-cell, it may absorb moisture, making it unsuitable for wet environments unless sealed.
- Limited Chemical Resistance: Sensitive to oils and some solvents.
- Custom Processing Needed: Requires precision cutting or die-cutting for certain applications, increasing manufacturing complexity.
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Drills are handy tools that benefit everyone from a DIYer to professional craftspeople. However, to ensure that you do not destroy the material you are attempting to drill into, it is imperative that you use the correct drill bit.
The following is a comprehensive list of the most common drill bits and their uses.
The following is a comprehensive list of the most common drill bits and their uses.
Material
Drill bits are made from different materials to suit their purpose. Using the right bit material enhances your efficiency. It also prevents you from losing money, purchasing a drill bit that cannot handle your project.
While almost all bits are made from metal due to its toughness, the difference comes in the metal composition. The following are some common materials used in drill bits.
High-Speed Steel
High-speed steel (HSS) is one of the most commonly utilized materials in the manufacture of drill bits. It is suitable for drilling wood, plastic, and soft metals. High-speed steel bits are made from carbon steel with chromium and vanadium additives.
Cobalt
Thanks to cobalt’s immense structural strength, cobalt drill bits are especially adept at drilling through stainless steel and other tough materials. Cobalt alloys have an exceptional ability to withstand heat and resistance. Sometimes, these drill bits consist of an alloy of cobalt and HSS. Such an alloy guarantees you a bit that can go through just about any surface.
While almost all bits are made from metal due to its toughness, the difference comes in the metal composition. The following are some common materials used in drill bits.
High-Speed Steel
High-speed steel (HSS) is one of the most commonly utilized materials in the manufacture of drill bits. It is suitable for drilling wood, plastic, and soft metals. High-speed steel bits are made from carbon steel with chromium and vanadium additives.
Cobalt
Thanks to cobalt’s immense structural strength, cobalt drill bits are especially adept at drilling through stainless steel and other tough materials. Cobalt alloys have an exceptional ability to withstand heat and resistance. Sometimes, these drill bits consist of an alloy of cobalt and HSS. Such an alloy guarantees you a bit that can go through just about any surface.
Carbide-Tipped
Carbides are one of the strongest substances on the planet. In fact, some carbides rival diamonds for the hardest material known to man. They are formed when carbon is combined with metal. Nonetheless, carbide is extremely expensive. As a result, it would not be feasible to make an entire bit out of the substance.
This is why manufacturers prefer making only the tips out of carbide. Carbide-tipped bits are typically used for masonry, tile, and concrete drilling.
Solid Carbide
When handling projects involving extremely tough materials, it would be a good idea to consider solid carbide bits. Unlike carbide-tipped bits, solid carbide bits consist entirely out of carbide.
Carbides are one of the strongest substances on the planet. In fact, some carbides rival diamonds for the hardest material known to man. They are formed when carbon is combined with metal. Nonetheless, carbide is extremely expensive. As a result, it would not be feasible to make an entire bit out of the substance.
This is why manufacturers prefer making only the tips out of carbide. Carbide-tipped bits are typically used for masonry, tile, and concrete drilling.
Solid Carbide
When handling projects involving extremely tough materials, it would be a good idea to consider solid carbide bits. Unlike carbide-tipped bits, solid carbide bits consist entirely out of carbide.
Drill bit gauge @ Drill bit Size Measure
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Function: Anti pollution,smoke,smog,pollen
Material: Cotton, polyester cotton
Color: Black or as customer’s requirements
Features: Washable, Breathable, Comfortable, Adjustable Earloop
Size: Adult - 20*12cm / Child - 14.5*9.5cm
Net weight: 10-15g/piece
MOQ: 100pcs
N95 Filter are sold separately
Material: Cotton, polyester cotton
Color: Black or as customer’s requirements
Features: Washable, Breathable, Comfortable, Adjustable Earloop
Size: Adult - 20*12cm / Child - 14.5*9.5cm
Net weight: 10-15g/piece
MOQ: 100pcs
N95 Filter are sold separately
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Custom Wallpaper, Wall Sticker Printing and Installation Services for Home, Office, Restaurant, School in Malaysia
Bring out the visibility of your brand with our wall sticker printing service that is a lot better as compared to the conventional painting costs. Also, enhance the look of your home, shop and business office with our excellent and high quality wall sticker printing services.
Most people find that the best thing about vinyl wall stickers is the fact they can be easily attached to almost any wall. Not only are they easy to attach, you can take them down just as easily. The most effective way to display your company message and design.
Our all sticker will usually last 3 years on an exterior surface – a lot longer on an interior wall depending upon the environmental conditions, temperature etc. Our products outperform cheap wall stickers; last longer and look better because our removable wall decals and stickers are manufactured from the highest quality vinyl and adhesives.
Note:For large / bulk order please email us for price negotiation.
Most people find that the best thing about vinyl wall stickers is the fact they can be easily attached to almost any wall. Not only are they easy to attach, you can take them down just as easily. The most effective way to display your company message and design.
Our all sticker will usually last 3 years on an exterior surface – a lot longer on an interior wall depending upon the environmental conditions, temperature etc. Our products outperform cheap wall stickers; last longer and look better because our removable wall decals and stickers are manufactured from the highest quality vinyl and adhesives.
Note:For large / bulk order please email us for price negotiation.
Wall Mural Sticker Installation Coverage Area, KL, PJ, Damansara, Mont Kiara, Sri Hartamas, Shah Alam, Kajang, Seri Kembangan, Putra Jaya, Cyber Jaya, Cheras, Serdang, Bangi, Subang Jaya, Klang, Sri Petaling, Kepong, Ampang, Setapak, Wangsa Maju, Melawati, TTDI, Semenyih, Kajang, Serdang, Batu Cave, Pudu, Bukit Bintang, sungai Besi,
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The freelancing industry enjoyed impressive growth in the past several years.
In 2011, the Financial Times (UK) reported a 12% growth in the number of freelancers from 2008. Popular freelance broker site Elance enjoyed consistent growth in past years, with the number of jobs posted rising from around 200,000 in the first quarter of 2012 to 300,000 in the same period in 2013.
In addition to a more flexible work schedule, freelancers tend to be happy. According to the 2012 Freelance Industry Report, 90% of freelancers are happier now than they were before going solo, and nearly half felt no impact from the economic downturn. Perhaps most tellingly, 77% of freelancers were optimistic about their business prospects over the following 12 months.
With freelance work being such an enticing prospect, no one would blame you for giving it some serious thought. However, a common issue is simply not knowing how to start. Fortunately, building a successful freelancing career is easier than it seems — just follow the steps below.
1. Choose Your Craft
Just about everything can be outsourced these days. That's why there's a strong likelihood that the skills on your résumé contain one or more freelancing opportunities.
You may be required to think outside of the box — we're not all graphic designers or programmers. However, you may find that your "secondary" skills can offer up freelancing opportunities. For instance, if you are a strong writer, then you have the potential to develop a freelance writing business.
Don't be paralyzed by a preconception that you do not have the necessary skills or experience — you would be surprised how little experience you need in order to get started. A little faith in your abilities will take you a long way.
2. Create a Brand
If you plan to succeed in the world of freelancing, you will need to create a strong brand that sets you apart from the competition. Your brand is your identity (i.e. your website, blog and social media accounts) and it should clearly communicate your unique selling proposition — what you do that makes you special.
With that in mind, you should narrow down your focus to a specific industry. For instance, as a graphic designer you might choose to do branding work for digital startup businesses only. This form of specialization will make you far more attractive to a specific set of prospective clients and give you a greater chance of success. You can try to cater to all and sundry, but you will probably only provoke indifference.
3. Build a Portfolio and Source Testimonials
The world of freelancing lacks the red tape of the corporate world. Many prospective clients are not concerned with qualifications; they simply want to see what you have done in the past and judge whether it is the right fit for them.
Therefore, if you are good at what you do and can demonstrate your skill through a quality portfolio and positive client testimonials, you have every chance of success. The conundrum, however, is in building a portfolio without experience.
Many freelancers will react to this by picking up the smallest and least lucrative jobs around, but that puts them into a vicious cycle of bargain-basement work. To work for high-paying clients, you need to demonstrate that you are worth big money by doing good work.
So don't be afraid to do pro bono work for the right clients when you are first starting out. The free work you do at this stage can ultimately be priceless when it clearly communicates your worth to future potential clients via an extensive portfolio and glowing testimonials. Also, offering your services at no cost is a gentle introduction into the world of freelancing where you do not feel the pressure of having to deliver a service of requisite value.
4. Start Pitching
You should only seek paying clients when you are able to demonstrate your abilities (and your reputation) with a quality portfolio and testimonials. Once you have done so by working on pro bono jobs, it's time to start pitching.
But whom should you pitch? Well, if you branded yourself correctly then you should know exactly whom to pitch. By having such a narrow focus, potential clients are far more likely to take you seriously than if you offered a generic service. Businesses want to work with freelancers who seemingly came into existence to serve them specifically — you can create this illusion through specialization.
Potential clients can be found everywhere: from Google to social media to your doorstep. The possibilities are endless.
The two keys to successful pitching are relevance and volume. Only pitch those clients who fit the mold of your brand and pitch a lot of them. Ruth Zive of Marketing Wise, a content marketing firm based in Canada, had a "ten before ten" rule when she first started out as a freelance writer — she would make sure to pitch ten prospective clients before 10 a.m. every working day. Those numbers add up quickly.
5. Play the OddsUltimately, securing freelance work is a numbers game — the more prospective clients you contact, the more likely you are to find work. That is the equation you should keep in mind. If you have a reasonable skill set and create a quality brand, there is no reason why you cannot succeed in the world of freelancing like so many others have before you.
By Tom Ewer
In 2011, the Financial Times (UK) reported a 12% growth in the number of freelancers from 2008. Popular freelance broker site Elance enjoyed consistent growth in past years, with the number of jobs posted rising from around 200,000 in the first quarter of 2012 to 300,000 in the same period in 2013.
In addition to a more flexible work schedule, freelancers tend to be happy. According to the 2012 Freelance Industry Report, 90% of freelancers are happier now than they were before going solo, and nearly half felt no impact from the economic downturn. Perhaps most tellingly, 77% of freelancers were optimistic about their business prospects over the following 12 months.
With freelance work being such an enticing prospect, no one would blame you for giving it some serious thought. However, a common issue is simply not knowing how to start. Fortunately, building a successful freelancing career is easier than it seems — just follow the steps below.
1. Choose Your Craft
Just about everything can be outsourced these days. That's why there's a strong likelihood that the skills on your résumé contain one or more freelancing opportunities.
You may be required to think outside of the box — we're not all graphic designers or programmers. However, you may find that your "secondary" skills can offer up freelancing opportunities. For instance, if you are a strong writer, then you have the potential to develop a freelance writing business.
Don't be paralyzed by a preconception that you do not have the necessary skills or experience — you would be surprised how little experience you need in order to get started. A little faith in your abilities will take you a long way.
2. Create a Brand
If you plan to succeed in the world of freelancing, you will need to create a strong brand that sets you apart from the competition. Your brand is your identity (i.e. your website, blog and social media accounts) and it should clearly communicate your unique selling proposition — what you do that makes you special.
With that in mind, you should narrow down your focus to a specific industry. For instance, as a graphic designer you might choose to do branding work for digital startup businesses only. This form of specialization will make you far more attractive to a specific set of prospective clients and give you a greater chance of success. You can try to cater to all and sundry, but you will probably only provoke indifference.
3. Build a Portfolio and Source Testimonials
The world of freelancing lacks the red tape of the corporate world. Many prospective clients are not concerned with qualifications; they simply want to see what you have done in the past and judge whether it is the right fit for them.
Therefore, if you are good at what you do and can demonstrate your skill through a quality portfolio and positive client testimonials, you have every chance of success. The conundrum, however, is in building a portfolio without experience.
Many freelancers will react to this by picking up the smallest and least lucrative jobs around, but that puts them into a vicious cycle of bargain-basement work. To work for high-paying clients, you need to demonstrate that you are worth big money by doing good work.
So don't be afraid to do pro bono work for the right clients when you are first starting out. The free work you do at this stage can ultimately be priceless when it clearly communicates your worth to future potential clients via an extensive portfolio and glowing testimonials. Also, offering your services at no cost is a gentle introduction into the world of freelancing where you do not feel the pressure of having to deliver a service of requisite value.
4. Start Pitching
You should only seek paying clients when you are able to demonstrate your abilities (and your reputation) with a quality portfolio and testimonials. Once you have done so by working on pro bono jobs, it's time to start pitching.
But whom should you pitch? Well, if you branded yourself correctly then you should know exactly whom to pitch. By having such a narrow focus, potential clients are far more likely to take you seriously than if you offered a generic service. Businesses want to work with freelancers who seemingly came into existence to serve them specifically — you can create this illusion through specialization.
Potential clients can be found everywhere: from Google to social media to your doorstep. The possibilities are endless.
The two keys to successful pitching are relevance and volume. Only pitch those clients who fit the mold of your brand and pitch a lot of them. Ruth Zive of Marketing Wise, a content marketing firm based in Canada, had a "ten before ten" rule when she first started out as a freelance writer — she would make sure to pitch ten prospective clients before 10 a.m. every working day. Those numbers add up quickly.
5. Play the OddsUltimately, securing freelance work is a numbers game — the more prospective clients you contact, the more likely you are to find work. That is the equation you should keep in mind. If you have a reasonable skill set and create a quality brand, there is no reason why you cannot succeed in the world of freelancing like so many others have before you.
By Tom Ewer
- Published on
Who to Look?
According to recent research by the Corporate Executive Board (CEB), corporate businesses looking to hire working professionals for new jobs find 10 new talents and skills to be defining traits amongst high performers.
Just one problem: The organization notes that this particular skill set is “scarce” and that most “employees lack the ideal mix of skills and competencies to achieve employers’ desired outcome.” This news is hardly reassuring for upper management or your HR department.
Increasingly, lower levels of management are making more hiring and strategic decisions that affect key stakeholders. Therefore, the workplace needs to make major shifts in corporate culture and strategic thinking amongst new hires.
Happily, certain types of job seekers looking to more meaningfully contribute to their organization and grow their careers may be better predisposed to mastering these new success skills and rules of engagement.
Keep the following seven traits in mind when interviewing new hires, to determine whether they’ve got what it takes to be defining members of your team.
1. Communication Skills
The umbrella term “communication skills” includes a trifecta of abilities, including the capacity to listen, write and speak. This is one of the top qualities employers look for in modern-day hires; it's essential for receiving, interpreting and giving direction. Likewise, a sense of social intelligence is also vital: Employees need to be able to understand where peers, colleagues and strategic partners are coming from, not just the words they’re saying, so they can better empathize and act on this information.
2. Multi-Tasking
Chances are your employees will be simultaneously involved in several projects, tasks or initiatives. Therefore, the ability to juggle all with aplomb is a highly-valued skill. Effective multi-tasking is achieved when work is completed both efficiently and correctly, with a minimum of stress. Tomorrow’s workers must be well-equipped to juggle multiple tasks.
3. Enthusiasm
Enthusiasm is a valuable asset in new hires, as it shows the employee in question is passionate about the tasks he or she is performing for the organization. It goes hand in hand with positivity, and both can make a noticeable difference in what’s often a stressed, strained and/or hectic work environment. Plus, according to Sigal Barsade, professor of management at the Wharton School of the University of Pennsylvania, positivity is not only contagious, but also has an impact on overall job performance, decision-making, creativity and turnover. A winning attitude can be invaluable and contagious.
4. Decision-Making
Problem solving is a skill that sits somewhere at the nexus of creativity, level-headedness and logic. Those who exhibit it demonstrate a proven ability to objectively interpret incoming signals, and act both thoughtfully and with grace when a solution is needed. Workers with solid problem-solving skills aren’t just strategic thinkers; they should be able to keep a cool head when a situation arises and stay on task without the need for micro-management.
5. Organization
While not a single defining trait, solid organizational skills can be an asset to any worker. They indicate an employee is self-disciplined enough to gather the necessary information and data to keep his or her tasks both well-managed and on schedule — important traits for any leader. Powerful organizational skills alone do not great managers make, but they do help drive job candidates to be more professional, efficient and productive.
6. Integrity
Integrity means being true and honest to oneself and others. It shows that someone knows his or her strengths and weaknesses, isn’t afraid to make mistakes or accept responsibility for doing so, and possesses a high degree of loyalty. Someone with strong integrity can be trusted to show respect, take responsibility and stand by the old adage “honesty is the best policy” — all a boon to your enterprises.
7. Likeability
Chances are your open positions will require employees to cooperate and collaborate seamlessly with others. Therefore, you’ll want someone warm, friendly, easygoing and genuine — a solid team player can help bolster any winning lineup. With teamwork key to business success, look for candidates who are ready and willing to become a meaningful part of your organization.
Scott Steinberg
- Ability to Prioritize
- Works well in teams
- Organizational Awareness
- Effective Problem Solving
- Self-Awareness
- Pro-activite
- Ability to Influence
- Effective Decision Making
- Learning Agility
- Technical savvy
Just one problem: The organization notes that this particular skill set is “scarce” and that most “employees lack the ideal mix of skills and competencies to achieve employers’ desired outcome.” This news is hardly reassuring for upper management or your HR department.
Increasingly, lower levels of management are making more hiring and strategic decisions that affect key stakeholders. Therefore, the workplace needs to make major shifts in corporate culture and strategic thinking amongst new hires.
Happily, certain types of job seekers looking to more meaningfully contribute to their organization and grow their careers may be better predisposed to mastering these new success skills and rules of engagement.
Keep the following seven traits in mind when interviewing new hires, to determine whether they’ve got what it takes to be defining members of your team.
1. Communication Skills
The umbrella term “communication skills” includes a trifecta of abilities, including the capacity to listen, write and speak. This is one of the top qualities employers look for in modern-day hires; it's essential for receiving, interpreting and giving direction. Likewise, a sense of social intelligence is also vital: Employees need to be able to understand where peers, colleagues and strategic partners are coming from, not just the words they’re saying, so they can better empathize and act on this information.
2. Multi-Tasking
Chances are your employees will be simultaneously involved in several projects, tasks or initiatives. Therefore, the ability to juggle all with aplomb is a highly-valued skill. Effective multi-tasking is achieved when work is completed both efficiently and correctly, with a minimum of stress. Tomorrow’s workers must be well-equipped to juggle multiple tasks.
3. Enthusiasm
Enthusiasm is a valuable asset in new hires, as it shows the employee in question is passionate about the tasks he or she is performing for the organization. It goes hand in hand with positivity, and both can make a noticeable difference in what’s often a stressed, strained and/or hectic work environment. Plus, according to Sigal Barsade, professor of management at the Wharton School of the University of Pennsylvania, positivity is not only contagious, but also has an impact on overall job performance, decision-making, creativity and turnover. A winning attitude can be invaluable and contagious.
4. Decision-Making
Problem solving is a skill that sits somewhere at the nexus of creativity, level-headedness and logic. Those who exhibit it demonstrate a proven ability to objectively interpret incoming signals, and act both thoughtfully and with grace when a solution is needed. Workers with solid problem-solving skills aren’t just strategic thinkers; they should be able to keep a cool head when a situation arises and stay on task without the need for micro-management.
5. Organization
While not a single defining trait, solid organizational skills can be an asset to any worker. They indicate an employee is self-disciplined enough to gather the necessary information and data to keep his or her tasks both well-managed and on schedule — important traits for any leader. Powerful organizational skills alone do not great managers make, but they do help drive job candidates to be more professional, efficient and productive.
6. Integrity
Integrity means being true and honest to oneself and others. It shows that someone knows his or her strengths and weaknesses, isn’t afraid to make mistakes or accept responsibility for doing so, and possesses a high degree of loyalty. Someone with strong integrity can be trusted to show respect, take responsibility and stand by the old adage “honesty is the best policy” — all a boon to your enterprises.
7. Likeability
Chances are your open positions will require employees to cooperate and collaborate seamlessly with others. Therefore, you’ll want someone warm, friendly, easygoing and genuine — a solid team player can help bolster any winning lineup. With teamwork key to business success, look for candidates who are ready and willing to become a meaningful part of your organization.
Scott Steinberg
- Published on
Keyboard Shorcuts (Microsoft Windows)
1. CTRL+C (Copy)
2. CTRL+X (Cut)
3. CTRL+V (Paste)
4. CTRL+Z (Undo)
5. DELETE (Delete)
6. SHIFT+DELETE (Delete the selected item permanently without placing the item in the Recycle Bin)
7. CTRL while dragging an item (Copy the selected item)
8. CTRL+SHIFT while dragging an item (Create a shortcut to the selected item)
9. F2 key (Rename the selected item)
10. CTRL+RIGHT ARROW (Move the insertion point to the beginning of the next word)
11. CTRL+LEFT ARROW (Move the insertion point to the beginning of the previous word)
12. CTRL+DOWN ARROW (Move the insertion point to the beginning of the next paragraph)
13. CTRL+UP ARROW (Move the insertion point to the beginning of the previous paragraph)
14. CTRL+SHIFT with any of the arrow keys (Highlight a block of text) - SHIFT with any of the arrow keys (Select more than 1 item in a window or on the desktop, or select text in a document)
15. CTRL+A (Select all)
16. F3 key (Search for a file or a folder)
17. ALT+ENTER (View the properties for the selected item)
18. ALT+F4 (Close the active item, or quit the active program)
19. ALT+ENTER (Display the properties of the selected object)
20. ALT+SPACEBAR (Open the shortcut menu for the active window)
21. CTRL+F4 (Close active document in programs that enable you to have multiple documents open simultaneously)
22. ALT+TAB (Switch between the open items)
23. ALT+ESC (Cycle through items in the order that they had been opened)
24. F6 key (Cycle through the screen elements in a window or on the desktop)
25. F4 key (Display the Address bar list in My Computer or Windows Explorer)
26. SHIFT+F10 (Display the shortcut menu for the selected item)
27. ALT+SPACEBAR (Display the System menu for the active window)
28. CTRL+ESC (Display the Start menu)
29. ALT+Underlined letter in a menu name (Display the corresponding menu) Underlined letter in a command name on an open menu (Perform the corresponding command)
30. F10 key (Activate the menu bar in the active program)
31. RIGHT ARROW (Open the next menu to the right, or open a submenu)
32. LEFT ARROW (Open the next menu to the left, or close a submenu)
33. F5 key (Update the active window)
34. BACKSPACE (View the folder onelevel up in My Computer or Windows Explorer)
35. ESC (Cancel the current task)
36. SHIFT when you insert a CD-ROMinto the CD-ROM drive (Prevent the CD-ROM from automatically playing)
Dialog Box - Keyboard Shortcuts
1. CTRL+TAB (Move forward through the tabs)
2. CTRL+SHIFT+TAB (Move backward through the tabs)
3. TAB (Move forward through the options)
4. SHIFT+TAB (Move backward through the options)
5. ALT+Underlined letter (Perform the corresponding command or select the corresponding option)
6. ENTER (Perform the command for the active option or button)
7. SPACEBAR (Select or clear the check box if the active option is a check box)
8. Arrow keys (Select a button if the active option is a group of option buttons)
9. F1 key (Display Help)
10. F4 key (Display the items in the active list)
11. BACKSPACE (Open a folder one level up if a folder is selected in the Save As or Open dialog box)
Microsoft Natural Keyboard Shortcuts
1. Windows Logo (Display or hide the Start menu)
2. Windows Logo+BREAK (Display the System Properties dialog box)
3. Windows Logo+D (Display the desktop)
4. Windows Logo+M (Minimize all of the windows)
5. Windows Logo+SHIFT+M (Restorethe minimized windows)
6. Windows Logo+E (Open My Computer)
7. Windows Logo+F (Search for a file or a folder)
8. CTRL+Windows Logo+F (Search for computers)
9. Windows Logo+F1 (Display Windows Help)
10. Windows Logo+ L (Lock the keyboard)
11. Windows Logo+R (Open the Run dialog box)
12. Windows Logo+U (Open Utility Manager)
13. Accessibility Keyboard Shortcuts
14. Right SHIFT for eight seconds (Switch FilterKeys either on or off)
15. Left ALT+left SHIFT+PRINT SCREEN (Switch High Contrast either on or off)
16. Left ALT+left SHIFT+NUM LOCK (Switch the MouseKeys either on or off)
17. SHIFT five times (Switch the StickyKeys either on or off)
18. NUM LOCK for five seconds (Switch the ToggleKeys either on or off)
19. Windows Logo +U (Open Utility Manager)
20. Windows Explorer Keyboard Shortcuts
21. END (Display the bottom of the active window)
22. HOME (Display the top of the active window)
23. NUM LOCK+Asterisk sign (*) (Display all of the subfolders that are under the selected folder)
24. NUM LOCK+Plus sign (+) (Display the contents of the selected folder)
25. NUM LOCK+Minus sign (-) (Collapse the selected folder)
26. LEFT ARROW (Collapse the current selection if it is expanded, or select the parent folder)
27. RIGHT ARROW (Display the current selection if it is collapsed, or select the first subfolder)
Shortcut Keys for Character Map
After you double-click a character on the grid of characters, you can move through the grid by using the keyboard shortcuts:
1. RIGHT ARROW (Move to the rightor to the beginning of the next line)
2. LEFT ARROW (Move to the left orto the end of the previous line)
3. UP ARROW (Move up one row)
4. DOWN ARROW (Move down one row)
5. PAGE UP (Move up one screen at a time)
6. PAGE DOWN (Move down one screen at a time)
7. HOME (Move to the beginning of the line)
8. END (Move to the end of the line)
9. CTRL+HOME (Move to the first character)
10. CTRL+END (Move to the last character)
11. SPACEBAR (Switch between Enlarged and Normal mode when a character is selected)
Microsoft Management Console (MMC)
Main Window Keyboard Shortcuts
1. CTRL+O (Open a saved console)
2. CTRL+N (Open a new console)
3. CTRL+S (Save the open console)
4. CTRL+M (Add or remove a console item)
5. CTRL+W (Open a new window)
6. F5 key (Update the content of all console windows)
7. ALT+SPACEBAR (Display the MMC window menu)
8. ALT+F4 (Close the console)
9. ALT+A (Display the Action menu)
10. ALT+V (Display the View menu)
11. ALT+F (Display the File menu)
12. ALT+O (Display the Favorites menu)
MMC Console Window Keyboard Shortcuts
1. CTRL+P (Print the current page or active pane)
2. ALT+Minus sign (-) (Display the window menu for the active console window)
3. SHIFT+F10 (Display the Action shortcut menu for the selected item)
4. F1 key (Open the Help topic, if any, for the selected item)
5. F5 key (Update the content of all console windows)
6. CTRL+F10 (Maximize the active console window)
7. CTRL+F5 (Restore the active console window)
8. ALT+ENTER (Display the Properties dialog box, if any, for the selected item)
9. F2 key (Rename the selected item)
10. CTRL+F4 (Close the active console window. When a console has only one console window, this shortcut closes the console)
Remote Desktop Connection Navigation
1. CTRL+ALT+END (Open the Microsoft Windows NT Security dialog box)
2. ALT+PAGE UP (Switch between programs from left to right)
3. ALT+PAGE DOWN (Switch between programs from right to left)
4. ALT+INSERT (Cycle through the programs in most recently used order)
5. ALT+HOME (Display the Start menu)
6. CTRL+ALT+BREAK (Switch the client computer between a window and a full screen)
7. ALT+DELETE (Display the Windows menu)
8. CTRL+ALT+Minus sign (-) (Place a snapshot of the active window in the client on the Terminal server clipboard and provide the same functionality as pressing PRINT SCREEN on a local computer.)
9. CTRL+ALT+Plus sign (+) (Place asnapshot of the entire client window area on the Terminal server clipboardand provide the same functionality aspressing ALT+PRINT SCREEN on a local computer.)
Microsoft Internet Explorer Keyboard Shortcuts
1. CTRL+B (Open the Organize Favourites dialog box)
2. CTRL+E (Open the Search bar)
3. CTRL+F (Start the Find utility)
4. CTRL+H (Open the History bar)
5. CTRL+I (Open the Favorites bar)
6. CTRL+L (Open the Open dialog box)
7. CTRL+N (Start another instance of the browser with the same Web address)
8. CTRL+O (Open the Open dialog box,the same as CTRL+L)
9. CTRL+P (Open the Print dialog box)
10. CTRL+R (Update the current Web )
1. CTRL+C (Copy)
2. CTRL+X (Cut)
3. CTRL+V (Paste)
4. CTRL+Z (Undo)
5. DELETE (Delete)
6. SHIFT+DELETE (Delete the selected item permanently without placing the item in the Recycle Bin)
7. CTRL while dragging an item (Copy the selected item)
8. CTRL+SHIFT while dragging an item (Create a shortcut to the selected item)
9. F2 key (Rename the selected item)
10. CTRL+RIGHT ARROW (Move the insertion point to the beginning of the next word)
11. CTRL+LEFT ARROW (Move the insertion point to the beginning of the previous word)
12. CTRL+DOWN ARROW (Move the insertion point to the beginning of the next paragraph)
13. CTRL+UP ARROW (Move the insertion point to the beginning of the previous paragraph)
14. CTRL+SHIFT with any of the arrow keys (Highlight a block of text) - SHIFT with any of the arrow keys (Select more than 1 item in a window or on the desktop, or select text in a document)
15. CTRL+A (Select all)
16. F3 key (Search for a file or a folder)
17. ALT+ENTER (View the properties for the selected item)
18. ALT+F4 (Close the active item, or quit the active program)
19. ALT+ENTER (Display the properties of the selected object)
20. ALT+SPACEBAR (Open the shortcut menu for the active window)
21. CTRL+F4 (Close active document in programs that enable you to have multiple documents open simultaneously)
22. ALT+TAB (Switch between the open items)
23. ALT+ESC (Cycle through items in the order that they had been opened)
24. F6 key (Cycle through the screen elements in a window or on the desktop)
25. F4 key (Display the Address bar list in My Computer or Windows Explorer)
26. SHIFT+F10 (Display the shortcut menu for the selected item)
27. ALT+SPACEBAR (Display the System menu for the active window)
28. CTRL+ESC (Display the Start menu)
29. ALT+Underlined letter in a menu name (Display the corresponding menu) Underlined letter in a command name on an open menu (Perform the corresponding command)
30. F10 key (Activate the menu bar in the active program)
31. RIGHT ARROW (Open the next menu to the right, or open a submenu)
32. LEFT ARROW (Open the next menu to the left, or close a submenu)
33. F5 key (Update the active window)
34. BACKSPACE (View the folder onelevel up in My Computer or Windows Explorer)
35. ESC (Cancel the current task)
36. SHIFT when you insert a CD-ROMinto the CD-ROM drive (Prevent the CD-ROM from automatically playing)
Dialog Box - Keyboard Shortcuts
1. CTRL+TAB (Move forward through the tabs)
2. CTRL+SHIFT+TAB (Move backward through the tabs)
3. TAB (Move forward through the options)
4. SHIFT+TAB (Move backward through the options)
5. ALT+Underlined letter (Perform the corresponding command or select the corresponding option)
6. ENTER (Perform the command for the active option or button)
7. SPACEBAR (Select or clear the check box if the active option is a check box)
8. Arrow keys (Select a button if the active option is a group of option buttons)
9. F1 key (Display Help)
10. F4 key (Display the items in the active list)
11. BACKSPACE (Open a folder one level up if a folder is selected in the Save As or Open dialog box)
Microsoft Natural Keyboard Shortcuts
1. Windows Logo (Display or hide the Start menu)
2. Windows Logo+BREAK (Display the System Properties dialog box)
3. Windows Logo+D (Display the desktop)
4. Windows Logo+M (Minimize all of the windows)
5. Windows Logo+SHIFT+M (Restorethe minimized windows)
6. Windows Logo+E (Open My Computer)
7. Windows Logo+F (Search for a file or a folder)
8. CTRL+Windows Logo+F (Search for computers)
9. Windows Logo+F1 (Display Windows Help)
10. Windows Logo+ L (Lock the keyboard)
11. Windows Logo+R (Open the Run dialog box)
12. Windows Logo+U (Open Utility Manager)
13. Accessibility Keyboard Shortcuts
14. Right SHIFT for eight seconds (Switch FilterKeys either on or off)
15. Left ALT+left SHIFT+PRINT SCREEN (Switch High Contrast either on or off)
16. Left ALT+left SHIFT+NUM LOCK (Switch the MouseKeys either on or off)
17. SHIFT five times (Switch the StickyKeys either on or off)
18. NUM LOCK for five seconds (Switch the ToggleKeys either on or off)
19. Windows Logo +U (Open Utility Manager)
20. Windows Explorer Keyboard Shortcuts
21. END (Display the bottom of the active window)
22. HOME (Display the top of the active window)
23. NUM LOCK+Asterisk sign (*) (Display all of the subfolders that are under the selected folder)
24. NUM LOCK+Plus sign (+) (Display the contents of the selected folder)
25. NUM LOCK+Minus sign (-) (Collapse the selected folder)
26. LEFT ARROW (Collapse the current selection if it is expanded, or select the parent folder)
27. RIGHT ARROW (Display the current selection if it is collapsed, or select the first subfolder)
Shortcut Keys for Character Map
After you double-click a character on the grid of characters, you can move through the grid by using the keyboard shortcuts:
1. RIGHT ARROW (Move to the rightor to the beginning of the next line)
2. LEFT ARROW (Move to the left orto the end of the previous line)
3. UP ARROW (Move up one row)
4. DOWN ARROW (Move down one row)
5. PAGE UP (Move up one screen at a time)
6. PAGE DOWN (Move down one screen at a time)
7. HOME (Move to the beginning of the line)
8. END (Move to the end of the line)
9. CTRL+HOME (Move to the first character)
10. CTRL+END (Move to the last character)
11. SPACEBAR (Switch between Enlarged and Normal mode when a character is selected)
Microsoft Management Console (MMC)
Main Window Keyboard Shortcuts
1. CTRL+O (Open a saved console)
2. CTRL+N (Open a new console)
3. CTRL+S (Save the open console)
4. CTRL+M (Add or remove a console item)
5. CTRL+W (Open a new window)
6. F5 key (Update the content of all console windows)
7. ALT+SPACEBAR (Display the MMC window menu)
8. ALT+F4 (Close the console)
9. ALT+A (Display the Action menu)
10. ALT+V (Display the View menu)
11. ALT+F (Display the File menu)
12. ALT+O (Display the Favorites menu)
MMC Console Window Keyboard Shortcuts
1. CTRL+P (Print the current page or active pane)
2. ALT+Minus sign (-) (Display the window menu for the active console window)
3. SHIFT+F10 (Display the Action shortcut menu for the selected item)
4. F1 key (Open the Help topic, if any, for the selected item)
5. F5 key (Update the content of all console windows)
6. CTRL+F10 (Maximize the active console window)
7. CTRL+F5 (Restore the active console window)
8. ALT+ENTER (Display the Properties dialog box, if any, for the selected item)
9. F2 key (Rename the selected item)
10. CTRL+F4 (Close the active console window. When a console has only one console window, this shortcut closes the console)
Remote Desktop Connection Navigation
1. CTRL+ALT+END (Open the Microsoft Windows NT Security dialog box)
2. ALT+PAGE UP (Switch between programs from left to right)
3. ALT+PAGE DOWN (Switch between programs from right to left)
4. ALT+INSERT (Cycle through the programs in most recently used order)
5. ALT+HOME (Display the Start menu)
6. CTRL+ALT+BREAK (Switch the client computer between a window and a full screen)
7. ALT+DELETE (Display the Windows menu)
8. CTRL+ALT+Minus sign (-) (Place a snapshot of the active window in the client on the Terminal server clipboard and provide the same functionality as pressing PRINT SCREEN on a local computer.)
9. CTRL+ALT+Plus sign (+) (Place asnapshot of the entire client window area on the Terminal server clipboardand provide the same functionality aspressing ALT+PRINT SCREEN on a local computer.)
Microsoft Internet Explorer Keyboard Shortcuts
1. CTRL+B (Open the Organize Favourites dialog box)
2. CTRL+E (Open the Search bar)
3. CTRL+F (Start the Find utility)
4. CTRL+H (Open the History bar)
5. CTRL+I (Open the Favorites bar)
6. CTRL+L (Open the Open dialog box)
7. CTRL+N (Start another instance of the browser with the same Web address)
8. CTRL+O (Open the Open dialog box,the same as CTRL+L)
9. CTRL+P (Open the Print dialog box)
10. CTRL+R (Update the current Web )
- Published on
The marketing mix is made up of the following elements, often referred to as “the four Ps”:
For a business to succeed, you need to:
Differentiation of your business from your competitors can be achieved through adjusting the elements to make your product/business more attractive. For example, if you wanted to market a high profile brand, you would focus on promotion rather than price.
Product
Satisfying the customer’s needs or wants and in turn making a profit is your aim in providing a product/service. It is essential therefore that you get your product/service right.
There are various ways in which you can make your product stand out and be appealing. Use your senses in evaluating the product: ask yourself how does it feel and look.
Key questions:
Place
‘Place’ is the mechanism through which goods and/or services are moved from the manufacturer/ service provider to the user or consumer. It is also referred to as distribution, channel or intermediary.
Successful distribution of your product/service is not only dependent on the delivery mechanism. You must also consider your customers – where is it that they would expect to go to find products/services like yours? It is therefore essential that you choose the correct distribution channel(s).
Key questions:
Price
You need to know what your customers would be prepared to pay in order to price something effectively.
Compare your products/services with similar ones belonging to your competitors. This should give you some idea of typical prices in the market.
You will then need to decide upon a pricing strategy. For example, you might use cost based pricing where total costs are calculated and a mark up is added to give the required profit. Or you might consider differential pricing, where you charge different segments of your market different prices for the same service. The strategy you choose will have an effect on the success of the product. (For a further discussion of pricing strategies see the link at the bottom of the page.)
Whichever strategy you choose, you need to distinguish between cost and price. To maximise your profits, you should aim to charge the maximum amount that people will pay, while seeking to reduce costs and increase productivity.
Promotion
Promotion is about effectively communicating with your customers so that they are encouraged to buy from you. You need to promote to both existing customers and prospective ones, which may involve promoting to each in different ways.
To promote successfully, you need to take the following into account:
When you have answers to the above, you are in a stronger position to decide what to say, how to say it, when to say it, and which promotional method(s) to use.
Promotions mix
The ‘promotions mix’ is the combination of promotional elements you use to promote your product/service.
The various elements which can make up the promotions mix include:
You would choose the appropriate elements for your product/service and integrate them to form a promotional campaign.
Note: Sometimes you might see the marketing mix described in terms of the 'five Ps', to includePeople. Alternatively, the ‘seven Ps' also include Physical evidence (eg uniforms) and Process(the whole customer experience).
Summary:
PRODUCT
The business has to produce a product that people want to buy. They have to decide which ‘market segment’ they are aiming at – age, income, geographical location etc. They then have to differentiate their product so that it is slightly different from what is on offer at present so that people can be persuaded to ‘give them a try’.
PROMOTION
Customers have to be made aware of the product. The two main considerations are target market and cost. A new business will not be able to afford to advertise on national television, for instance and would not wish to because its market will be local to start with. Leaflets, billboards, advertisements in local newspapers, Yellow Pages and ‘word of mouth’ would be more appropriate.
PRICE
The price must be high enough to cover costs and make a profit but low enough to attract customers. There are a number of possible pricing strategies. The most commonly used are:
PLACE
The business must have a location that it can afford, and that is convenient and suitable for customers and any supplier.
- Product (or service)
- Place (location and distribution)
- Price
- Promotion
For a business to succeed, you need to:
- get all of the elements right
- strike a balance between the elements
Differentiation of your business from your competitors can be achieved through adjusting the elements to make your product/business more attractive. For example, if you wanted to market a high profile brand, you would focus on promotion rather than price.
Product
Satisfying the customer’s needs or wants and in turn making a profit is your aim in providing a product/service. It is essential therefore that you get your product/service right.
There are various ways in which you can make your product stand out and be appealing. Use your senses in evaluating the product: ask yourself how does it feel and look.
Key questions:
- Attractiveness - is the packaging and the product itself visually appealing?
- Expectations - does the product meet customer’s expectations? For instance, they may have expectations in terms of product quality.
- Benefits - does the product have benefits a customer wants or needs? Benefits describe what it is that a customer gets out of a product, and differ from features.
- Functionality – how well does it do the job it’s supposed to?
- Competition - how does it fair compared to other similar products?
- Reliability – is it reliable?
Place
‘Place’ is the mechanism through which goods and/or services are moved from the manufacturer/ service provider to the user or consumer. It is also referred to as distribution, channel or intermediary.
Successful distribution of your product/service is not only dependent on the delivery mechanism. You must also consider your customers – where is it that they would expect to go to find products/services like yours? It is therefore essential that you choose the correct distribution channel(s).
Key questions:
- From where do your customers expect, or prefer, to buy the product or service?
- What are the existing distribution channels in your chosen market?
- Do you want to use direct or indirect channels? (eg 'direct' to a consumer, 'indirect' via an intermediary)
- Do you want to use single or multiple channels?
- If using an intermediary:
Is the intermediary familiar with your target consumers?
Is the intermediary appropriate for your business?
- wholesalers
- agents
- retailers
- the Internet
- overseas distributors
Price
You need to know what your customers would be prepared to pay in order to price something effectively.
Compare your products/services with similar ones belonging to your competitors. This should give you some idea of typical prices in the market.
You will then need to decide upon a pricing strategy. For example, you might use cost based pricing where total costs are calculated and a mark up is added to give the required profit. Or you might consider differential pricing, where you charge different segments of your market different prices for the same service. The strategy you choose will have an effect on the success of the product. (For a further discussion of pricing strategies see the link at the bottom of the page.)
Whichever strategy you choose, you need to distinguish between cost and price. To maximise your profits, you should aim to charge the maximum amount that people will pay, while seeking to reduce costs and increase productivity.
Promotion
Promotion is about effectively communicating with your customers so that they are encouraged to buy from you. You need to promote to both existing customers and prospective ones, which may involve promoting to each in different ways.
To promote successfully, you need to take the following into account:
- You need to know as much as possible about your customers and their buying habits.
- You need to identify which are the important questions customers could have about your product/service, eg is this a reliable product? Your promotional activities should answer these questions.
- You need to identify your unique selling point (USP) and communicate it effectively to your customers.
- You need to identify the style of your promotional activities
- You need to decide when you are going to promote.
When you have answers to the above, you are in a stronger position to decide what to say, how to say it, when to say it, and which promotional method(s) to use.
Promotions mix
The ‘promotions mix’ is the combination of promotional elements you use to promote your product/service.
The various elements which can make up the promotions mix include:
- Personal Selling
- Sales Promotion
- Public Relations
- Direct Mail
- Trade Fairs and Exhibitions
- Advertising
- Sponsorship
You would choose the appropriate elements for your product/service and integrate them to form a promotional campaign.
Note: Sometimes you might see the marketing mix described in terms of the 'five Ps', to includePeople. Alternatively, the ‘seven Ps' also include Physical evidence (eg uniforms) and Process(the whole customer experience).
Summary:
PRODUCT
The business has to produce a product that people want to buy. They have to decide which ‘market segment’ they are aiming at – age, income, geographical location etc. They then have to differentiate their product so that it is slightly different from what is on offer at present so that people can be persuaded to ‘give them a try’.
PROMOTION
Customers have to be made aware of the product. The two main considerations are target market and cost. A new business will not be able to afford to advertise on national television, for instance and would not wish to because its market will be local to start with. Leaflets, billboards, advertisements in local newspapers, Yellow Pages and ‘word of mouth’ would be more appropriate.
PRICE
The price must be high enough to cover costs and make a profit but low enough to attract customers. There are a number of possible pricing strategies. The most commonly used are:
- PENETRATION PRICING – charging a low price, possibly not quite covering costs, to gain a position in the market. This is quite popular with new businesses trying to get a ‘toehold’.
- CREAMING – the opposite to penetration pricing, this involves charging a deliberately high price to persuade people that the product is of high quality. Luxury car makers often use this strategy
- COST PLUS PRICING – this is the most common form of pricing. Costs are totalled and a margin is added on for profit to make the total price.
PLACE
The business must have a location that it can afford, and that is convenient and suitable for customers and any supplier.
- Published on
When you ask a freelancer why he or she started freelancing, you’ll get answers like ‘I wanted to work for myself’, ‘I love being my own boss’, ‘I freelance for the flexibility it provides’ etc. At the heart of it, all those answers mean the same thing: they wanted to escape the cubicle nation.
While freelancers may indeed have escaped ‘imprisonment’ in a cubicle, they can’t completely escape all the things that made their corporate life difficult. Actually because you’re out on your own now (in freelancing), you have to do all the things that your colleagues in their respective departments do on behalf of the company.
In any case, you should know that there are elements that remain the same in both the corporate working life and when you are out of it, and prepare accordingly.
1. Salary/Rate Negotiations
In a corporate job, 9-to-5′ers get a fixed salary and structured pay raise. On the surface, freelancers are the exact opposite. They set their own rates and can raise them whenever they want. In reality however, regular employees negotiate their salary much like how freelancers negotiate their rates with clients.
The only difference is that 9-to-5′ers only do it when accepting a job or negotiating a raise; freelancers do it on a regular, client-by-client basis. So unless you have fixed rates stated on your website, you’re actually negotiating more on your rates than you ever did over your full-time job salary.
2. Accountability
Freelancers boast of not having to be accountable to anyone but themselves. I beg to differ. We’re accountable to our clients. Sure, no one asks us what we’re doing with our time, or checks in on us throughout the day, but on the day of the deadline, the client expect to get their results from you.
Ultimately, a freelancer is accountable to his/her client. Miss a deadline and you can’t simply say ‘Oh sorry, I wasn’t able to meet the deadline.’ Explanations must be given and in most cases, a client is well has the right to dock pay due to your tardiness.
While full-timers report to their superiors, freelancers report to their clients. The accountability cycle is there – it’s just the names and designation of who we report to that has changed.
3. Responsibility
While you might not be completely responsible for a single project or deadline, working in a company gives you a bit of a safety net as far as taking the blame is concerned, when things go wrong. In a corporate setting, the manager takes the rap for a failed project regardless of which of his or her subordinates made the fluke.
In freelancing, congratulations, you get to shoulder ALL the blame regardless of your job function, when things go wrong.
4. Office Politics
Office workers deal with office politics and the different behaviours and personalities of their colleagues on a daily basis. From the passive aggressive co-worker to the know-it-all colleague, the limelight hogger to the boss’ pet. If you have ever worked in an office setting, chances are you have seen them all.
Freelancers see these characters every day too – only instead of co-workers, they experience them in their clients. Gather two or more freelancers together and the topic of client personalities invariably comes up.
5. Working After Hours
If you started freelancing because you wanted the flexibility of working your own hours or less hours, then it probably didn’t take you long to discover that you actually work more hours as a freelancer than you did as a full timer.
Even though plenty of people work after-hours in a corporate job, for freelancers, it’s basically a must. Freelancers often find themselves working nights and even weekends to meet deadlines. If they want to make a success of their freelance business, working long, hard hours is a requirement.
6. Getting A Promotion
In a corporate setting employees get promotions as recognition of their hard work and dedication. For freelancers, it’s pretty much the same, except they give themselves the promotion, or a break, or a raise, or a new gadget etc. Getting a raise in their rates, and handling bigger clients, etc are all part of that promotion.
7. Bigger & Better Opportunities
Whether it’s within the company or with another, corporate employees are always on the lookout for their next big break – be it a new designation, job, benefits or environment. Freelancers are the same.
We’re always on the lookout for our next big client. We’re always looking for bigger and better opportunities that’ll help us earn more. Just as no employee sticks to one company for his entire life, a freelancer doesn’t stick to that one client. It’s simply not in the nature of how a freelance business is done. Sure, every freelancer has clients who retain them but that partnership is not indefinite. Eventually they will move on to other clients.
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So What’s The Difference? If there are so many similarities, are we just fooling ourselves into believing we’re better off as freelancers? Is making the switch from a corporate full-time job to a freelancing business just a change in the scenery?
The answer is no. There is a big difference between a full time corporate job and a freelance one: flexibility and control. In a full-time job, you don’t have flexibility. You can’t start work later if you want to go to the gym in the morning, you can’t take the random afternoon off and you certainly can’t just turn off your computer and leave work to go pick up your kids in the middle of the day.
By Samar Owais
While freelancers may indeed have escaped ‘imprisonment’ in a cubicle, they can’t completely escape all the things that made their corporate life difficult. Actually because you’re out on your own now (in freelancing), you have to do all the things that your colleagues in their respective departments do on behalf of the company.
In any case, you should know that there are elements that remain the same in both the corporate working life and when you are out of it, and prepare accordingly.
1. Salary/Rate Negotiations
In a corporate job, 9-to-5′ers get a fixed salary and structured pay raise. On the surface, freelancers are the exact opposite. They set their own rates and can raise them whenever they want. In reality however, regular employees negotiate their salary much like how freelancers negotiate their rates with clients.
The only difference is that 9-to-5′ers only do it when accepting a job or negotiating a raise; freelancers do it on a regular, client-by-client basis. So unless you have fixed rates stated on your website, you’re actually negotiating more on your rates than you ever did over your full-time job salary.
2. Accountability
Freelancers boast of not having to be accountable to anyone but themselves. I beg to differ. We’re accountable to our clients. Sure, no one asks us what we’re doing with our time, or checks in on us throughout the day, but on the day of the deadline, the client expect to get their results from you.
Ultimately, a freelancer is accountable to his/her client. Miss a deadline and you can’t simply say ‘Oh sorry, I wasn’t able to meet the deadline.’ Explanations must be given and in most cases, a client is well has the right to dock pay due to your tardiness.
While full-timers report to their superiors, freelancers report to their clients. The accountability cycle is there – it’s just the names and designation of who we report to that has changed.
3. Responsibility
While you might not be completely responsible for a single project or deadline, working in a company gives you a bit of a safety net as far as taking the blame is concerned, when things go wrong. In a corporate setting, the manager takes the rap for a failed project regardless of which of his or her subordinates made the fluke.
In freelancing, congratulations, you get to shoulder ALL the blame regardless of your job function, when things go wrong.
4. Office Politics
Office workers deal with office politics and the different behaviours and personalities of their colleagues on a daily basis. From the passive aggressive co-worker to the know-it-all colleague, the limelight hogger to the boss’ pet. If you have ever worked in an office setting, chances are you have seen them all.
Freelancers see these characters every day too – only instead of co-workers, they experience them in their clients. Gather two or more freelancers together and the topic of client personalities invariably comes up.
5. Working After Hours
If you started freelancing because you wanted the flexibility of working your own hours or less hours, then it probably didn’t take you long to discover that you actually work more hours as a freelancer than you did as a full timer.
Even though plenty of people work after-hours in a corporate job, for freelancers, it’s basically a must. Freelancers often find themselves working nights and even weekends to meet deadlines. If they want to make a success of their freelance business, working long, hard hours is a requirement.
6. Getting A Promotion
In a corporate setting employees get promotions as recognition of their hard work and dedication. For freelancers, it’s pretty much the same, except they give themselves the promotion, or a break, or a raise, or a new gadget etc. Getting a raise in their rates, and handling bigger clients, etc are all part of that promotion.
7. Bigger & Better Opportunities
Whether it’s within the company or with another, corporate employees are always on the lookout for their next big break – be it a new designation, job, benefits or environment. Freelancers are the same.
We’re always on the lookout for our next big client. We’re always looking for bigger and better opportunities that’ll help us earn more. Just as no employee sticks to one company for his entire life, a freelancer doesn’t stick to that one client. It’s simply not in the nature of how a freelance business is done. Sure, every freelancer has clients who retain them but that partnership is not indefinite. Eventually they will move on to other clients.
======================================================================================
So What’s The Difference? If there are so many similarities, are we just fooling ourselves into believing we’re better off as freelancers? Is making the switch from a corporate full-time job to a freelancing business just a change in the scenery?
The answer is no. There is a big difference between a full time corporate job and a freelance one: flexibility and control. In a full-time job, you don’t have flexibility. You can’t start work later if you want to go to the gym in the morning, you can’t take the random afternoon off and you certainly can’t just turn off your computer and leave work to go pick up your kids in the middle of the day.
By Samar Owais