Published on
​This is a guest post by Scott Yates. Scott is the CEO of BlogMutt, and is a former writer and PR pro. He also doesn’t like tofu. In the same way that American Airlines and Alcoholics Anonymous are radically different yet share an acronym, now vegetarians and Asian bean curd fans need to share the word “tofu” with marketers using “ToFu.”
Picture
It’s short for “Top of Funnel” and MoFu and BoFu then are the middle and bottom of the funnel. It’s the shorthand way of talking about prospects, and where they are in the decision making process. No matter what a company is selling, there are people who are in some stage of making a buying decision, and in nearly all cases the prospects can be divided into those three groups.

How does this relate to PR?
Well, there once was a time when PR was just related to the interplay between an organization and the press. We don’t have to tell you that those days are over. The “press” has been completely turned inside out, so now one customer review on Amazon can have as much impact as a story on the NBC Nightly News.

Where success in the old days was clipping out a newspaper article with a favorable mention and taking it to your boss, now PR professionals need to show success that is tightly integrated with your organization’s overall growth goals in mind.
So, here are some tips for each stage of the funnel:

​ToFu: The sweet spot for good PR

Picture
The greatest sales team in the world can’t close deals if they don’t have leads. Every organization needs prospective buyers to find out, at a minimum, the name of the company and what the company is selling.
If you are lucky enough to work for Burger King or Sony then your job is more nuanced. For most of us, the competition isn’t really other companies doing the same thing, it’s potential customers who just want to keep the status quo and not do anything different ever.

And those potential customers can keep the status quo if they don’t know there’s an alternative. That’s why your job is to do great PR. With tremendous effort, careful planning, and exuberant execution, you can pierce the bubble that people create around themselves and let them know that your solutions exist, and that they have a name. This blog is full of tips of how to do all that.

When you do, be sure to let your boss know. Do not tell your boss that you had a PR victory, even if you did. Say that you’ve helped fill that Top of the Funnel. That nuanced difference will make all the difference in the company’s view of you.

​MoFu: Educate, inform, entertain

Picture
As someone who can write press releases, you’ve probably also been asked to write blog posts.
Ugh.

​It’s true, writing blog posts is an entirely different animal, and if you can’t do it, fear not! There are content writing services out there.

But don’t underestimate the power of a blog. There are three things that a blog can help you with that nothing else comes close to:
  1. Search. All the experts are very clear that blogging is really the only “trick” left in the world of Search Engine Optimization.
  2. Small Talk. Prospective customers want to know if you are able to solve their problems, but they also want to know that you are friendly and accessible. When you meet someone in person you don’t launch into a sales pitch… you make some small talk first. A blog is the internet version of that.
  3. Currency. Many prospects, when comparing you to competitors, just want to see that you are active and engaged in your business. If your competitor’s blog is three months out of date and you blogged yesterday, you have a huge leg up.
It’s not classic PR, but if you can help those prospects move through the Middle of the Funnel with some great content, you’ll be a valuable part of this crucial aspect of your company’s sales funnel.

​BoFu: Best tip you’ll read all week

Picture
Traditionally PR is not involved in closing the sale. That’s just the way it is. Want to be a standout PR person beloved by the sales team? Here’s a tip that will make you a hero.

Once a month or so, just wander over to the desk of a salesperson and ask them this question: “What’s an objection that you get in the sales process, and what’s your response?”

Why do you want to know that? Here’s why: The objection — with a bit of editing — will make a fabulous blog headline. The answer — with your deft hands at the keyboard — will make a great blog post.

When the salesperson sees that post, they will look so smart and they will give you lots of credit.

Resources ​https://www.cision.com/us/2014/08/tofu-mofu-bofu-marketing-acronyms-that-help-prs/
Published on
Picture
Source: ​http://tubularinsights.com/47-ways-promote-youtube-channel/
At the end of the day, the best marketing results come to those who stand out from the rest of the crowd. So, when it comes to YouTube, what is it that makes your videos or your channel unique? What value are you providing to the community with your video content?

​If you can answer these questions, then promoting your channel should become easier for you. But how do you promote yourself and your videos? We show you 47 different ways right here. Oh, and to see where your own YouTube channel ranks today, check out your 
Tubular Creator Profile here.

Business Cards

Traditional marketing still works. Business cards are an easy and effective way to market your YouTube channel. For best results, every card should include your YouTube name, URL, and links to your social media pages. You can hand them out at events when networking with others and to those interested in your niche. Also, quality design is important in order to make your cards stick out from others.

T-Shirt Marketing

Thanks to t-shirt marketing, you can promote your YouTube channel by wearing a t-shirt that has your channel info. You can create custom t-shirts for your channel on websites like CafePress and Zazzle. Pick a color that makes your t-shirt stand out and include your YouTube name along with the channel url.

Another way to use this form of marketing is to sell or give away your branded t-shirts. You can give them away to family, friends, and those interested. More people wearing your t-shirts will lead to more viewers for your YouTube channel. This is a great way to expand your potential reach.

Branded Accessories

Pens, erasers, water bottles, and phone cases are just some accessories that can be branded for your YouTube channel. Just like t-shirts mentioned above, these accessories can be given away for more exposure. Every time someone comes across a person using your branded accessories, they may be interested in checking out your YouTube channel. As always, make sure to include your YouTube name and channel url.

Social Media Profiles

Social media is one of the best ways to grow your channel. Twitter, Facebook, and Google Plus should always be fully utilized for marketing. Instagram is another social media platform that is widely used by YouTubers and vloggers. Building a presence on social media allows you to gain exposure immediately for your videos. Each tweet, status update, and post can lead to more views.

It’s important to create a separate account for your YouTube channel instead of always using your personal profile. This allows you to post updates that are always relevant to your audience. You can even link back to your personal profile if you prefer to do so.

Email Marketing

Collecting email addresses can do wonders for your channel and video brand. It allows you to notify your fans and viewers directly in their email inbox. If interested, you can use a program like Aweber. Email marketing gives you the ability to notify your followers of any new updates and videos whenever you like. You can use this form of marketing to create a newsletter that includes updates and your videos from the past week or month. By sending one email to your subscribers, you could end up receiving thousands of video views.

​True View Advertisements

Do you have a budget to promote your videos? If so, you can create video ads for your YouTube channel through the Adwords for video program. These video advertisements are called TrueView ads and are played before a video on YouTube loads (those 15-30 second ads or the ones that allow you to select “skip” after 5 seconds).
You are only charged when someone views the required time for your TrueView ad and can target where you would like them to appear. This is a very effective way to bring awareness to your YouTube channel. Always try to make your first 5 seconds as effective as possible in order to entice viewers to finish watching the rest of the advertisement!

​Video Search Engine Optimization

You can get more views by optimizing your YouTube videos for search engines. SEO, also known as search engine optimization, involves adding relevant keywords and phrases to your videos in order to be found by search engines like Google. These phrases and keywords should be similar to search queries that are relevant to your video. This will help people come across your videos on search engines when searching for a certain topic or keyword.

You can place these keywords/phrases in your title, video description, file name, and as tags. Make sure the keywords are relevant and be careful not to over optimize (placing too many keywords) because this will not do any good.

Blogging

Starting a blog allows you to build a following for your channel outside of YouTube. Every time you create a blog post, it can bring you visitors from search engines. You can then convert these visitors into your viewers. For best results, try placing your YouTube videos at the end of each blog post or on your sidebar. You can do this by using the embed feature on YouTube. Just copy and paste the code wherever you like.

Another tool you can use is the YouTube subscribe widget. This can be found on the Google developers web page. It allows your readers to subscribe to your YouTube with just one click! If you’re running out of blog content ideas, you can even transcribe your videos! This allows you to get visitors who are searching for information that can be found in your videos.

​Forums

Forums are where discussions happen. Whenever there is a discussion happening that is relevant to your YouTube channel, you should try taking part. By providing quality answers and discussions, other members of the forum will be enticed to visit your channel.

In regards to letting others know about your videos, you never want to spam or post your YouTube links when irrelevant or unhelpful. Most forums allow you to create a custom signature. This is a great place to link to your channel. If allowed, you can even use the name of your channel as your username.

​Contests

People love contests! By setting up a contest around your YouTube channel with a cool prize, you are sure to garner a lot of interest. For example, the contest could require participants to share your videos on social media, leave a specific comment, or even blog about your channel. This will help spread the word about your YouTube channel and grow your audience.

When it comes to choosing an awesome prize, you do not have to spend money. For example, the winners could receive a mention in your next video or even a personal video thanking them. Just remember to be creative!

Go to VidCon @ Event or Conference

VidCon (Example) is the largest gathering of online video creators and YouTube lovers. By attending VidCon, you can meet and network with creators of other channels as well as those involved in your industry. You may even end up collaborating with another YouTube creator. This is an effective way to expand your audience.

VidCon is also a great place to meet with your viewers and followers. Engaging with those who support you is essential for long term success. Speaker panels hosted at the event allow you to gain knowledge and a better understanding of what it takes to market your YouTube channel.

​Meetup Group

Starting a meetup group with YouTube video creators allows you to discuss the latest tips, trends and strategies for growth on YouTube. The group can meetup on a weekly or monthly basis. Every time a new person joins the group, be sure to introduce yourself. Meetup groups provide you the opportunity discuss marketing strategies that are working for others and can also lead to collaboration videos.

​Collab Videos

As mentioned above, collaborating with other YouTube creators is a really effective way to grow your viewership. Collab videos involve 2 or more channel owners producing a video together. The person uploading the collab video to his or her channel usually provides a mention and link to the participants.

Collaborating with YouTube creators allows you create a bigger audience because viewers from other channels will be interested in checking out your videos. One of the best formats for collaborating is to split the collaboration video into 2 or more parts and then each partner can upload a part to their YouTube channel.

​You can also exchange video mentions with other YouTube creators without even creating a collaboration video. Creators can find similar channels to work with using the free Audience Dashboard from Tubular Labs which effectively and easily facilitiates these kind of collaborations.

​Speak at Events

Speaking at events allows you to showcase your expertise. You can apply to become a speaker at an event that is relevant to your YouTube channel. For example, if you create videos on tax tips then you can try becoming a speaker at an event that focuses on taxation. For the best results, speak at events that have an attendance which is similar to your viewership. By showcasing your expertise to those interested, you are creating a pathway to your YouTube channel for when people are looking for similar information.

Video Commenting

Leaving valuable comments under YouTube videos is a good way to let the creator and viewers know about your YouTube channel. Every time you leave some great feedback or a good point, those who agree with you will like your comment and give you a thumbs up. This will make your comment appear higher and can prompt new viewers to visit your profile to which they will find your awesome video content.

​16 Blog Commenting

Commenting on blogs is another way to get the word out about your YouTube channel. You want to follow the same rules as mentioned previously in regards to leaving some great feedback and good points. Most blogs require you to fill out two fields when providing a comment. The 2 fields are usually your name and email. But most of the time there is also an optional field called, “website”. This is where you can place your channel url. Every time someone views your comment and clicks on your name, they will be directed to your YouTube channel. It’s important to comment on blogs that are relevant to the topics of your videos.

​Sticker Marketing

This is a very simple way to market your channel. Sticker marketing involves placing branded stickers in frequently visited places. It’s that simple! The stickers should be branded with your YouTube name, channel url, and a great tagline. You should use a big enough font and avoid putting too much information because the stickers should be easy to read. Your stickers can be placed on doors, bus stops, or even message boards. Be careful not to “sticker spam” and make sure you have permission to place the stickers at the places you prefer.

​Advertise on Your Car

How about using your vehicle as an advertisement? You could place an advertisement for your YouTube channel on the trunk or doors of your car. Every time you go for a drive, you could end up getting new viewers. The advertisement could be a large sticker with your YouTube information. Make sure that the design allows people to read about your channel from a distance.

​Write for Magazines

Writing for a magazine allows you to showcase your industry knowledge by providing great content to readers that are relevant to your niche. You can mention your YouTube channel in your author bio with each contribution. It’s important to write for a magazine that provides content similar to yours. This will help transition readers into your viewers.

​Get Published in the Press

Like with magazines, you can also write for your local newspaper. If you feel that you have some great information for your community, then you can contact the editor with your proposed content. Another way to get published in the press is to do interviews. Journalists are frequently looking to interview people for their own content. This is a great opportunity for you to participate and get your YouTube channel mentioned in return.

​Start a Podcast

Podcasting allows you to build a following separate from your YouTube channel. It also allows you to provide more content to your current YouTube fans and followers. Most importantly, it gives you the ability to convert your listeners into YouTube subscribers.

You could start a podcast on topics similar to your channel. For example, let’s say you make videos on fitness tips and exercises. You could start a weekly podcast on the latest fitness trends, workouts, and diet tips. While doing so, you can mention your channel anytime during the podcast and encourage your listeners to subscribe. ReelSEO’s Tubetalk is an excellent example of a podcast that caters to the topic of video marketing, and promotes the YouTube channels of all contributors.

​Email Signature

Use your email account often? If so, you can create a custom signature with your YouTube channel information. You can also include links to your social media pages. Every time you send or reply to an email, your YouTube info will be shown at the bottom of the message.

​Guest Blogging

As mentioned earlier, blogging is a really effective way to promote your videos. Guest blogging allows you to get the same benefits without managing a blog. You can email blogs that are relevant to your YouTube channel to see if they are open to taking a guest post.

Many websites and blogs usually have a guest posting page to let readers know that they are open to guest posts. These pages also include guidelines, so be sure to follow them. At the end of each guest post, authors are allowed to link back to their blog. In your case, you can link back to your YouTube channel.

​Rent a Booth

If you are a brand or have a budget then you can rent a booth at an event or trade show. When people visit your booth, you can giveaway branded merchandise and t-shirts with your YouTube info. The more people that make use of your branded merchandise, the higher your potential viewership will increase.

Renting a booth gives you the chance to network with visitors who may be interested in subscribing to your YouTube channel. You may also be mentioned by the press covering the event.

​Host a Workshop

As mentioned previously, you should establish your YouTube channel or yourself as the authority in your industry. Hosting a workshop lets you do just that! For example, let’s say that you are a beauty vlogger and you make videos on make-up tutorials. In this case, you could host a workshop that covers make-up lessons similar to your YouTube videos. This would make your YouTube channel the go to source when your attendees are searching for similar lessons. Even those who are not able to attend your workshop will still give your channel a closer look.

​Google Plus Community

By starting a Google+ community page, you are creating a place for others to discuss topics similar to your channel. When you are setting up your community page, you can add a link to your YouTube profile.

Post your thoughts and answer questions to get even more exposure for your channel. The community page can be set up as public or private. You can also invite people to join. The community will allow you to brand your channel. Every time someone joins the page, they will be able to see your YouTube link.

​YouTube Fan Finder Program

Did you know that YouTube is spending money to help you promote your YouTube channel for free? The YouTube Fan Finder program allows you to submit up to 5 advertisements for your channel. These ads are then shown across different YouTube videos to an audience that is relevant to your channel.

The goal of this program is promote your YouTube channel to viewers that will enjoy and engage with your videos. Your ads should be short video clips that give a preview of what your channel is about. Be sure to make your first 5 seconds really good. Every time a viewer clicks on the channel ad, they are directed to your profile. Fan Finder is a great way to build a bigger audience at no cost to you!

​Interact with Your Audience

​Taking the time to interact with those that support you is not only the right thing to do but it is important for long term growth. Viewers like to feel appreciated so it’s essential that you engage with them.

One of the best places to interact with your supporters is on Twitter. You can tweet or reply to those who watch your videos. When others on social media see you interacting with your followers, they may be interested in joining the conversation and possibly becoming your newest subscriber.

​Compelling YouTube Thumbnails

When it comes to search results, images draw a lot of attention. By creating a custom thumbnail that attracts viewers, you can make your videos stand out from others. You can create an attractive thumbnail and upload it for each video. Make sure your font can still be read when reduced to a thumbnail. The image should be relevant to your videos because you want your visitors to stay engaged. Test out different styles to see which ones give you the best click thru rate.

​Use Hashtags

You should always be using hashtags on social media. Google+, Twitter, Facebook and many other social media platforms that allow you to use hashtags. Every time you use a hashtag it increases your potential reach.

​Whenever someone searches for your hashtag, they will come across your post. So it’s important to use relevant hashtags when creating a post that is linked to your YouTube video. Someone who makes videos on soccer lessons could use the hashtag #soccer or #soccerlessons. Using hashtags helps you reach potential viewers that are currently not following you.

​Allow Embeds

For your YouTube videos, you have the option to allow embedding or disable it. When you allow your videos to be embedded, it lets others share your content on blogs and web pages. All someone needs to do in order to embed your YouTube video is copy and paste the link under the, “share” tab. Anytime a blogger, webmaster, or journalist comes across your video and want to embed it in their content, it will result in the video getting more exposure.

​Encourage Sharing

Asking your viewers to share your YouTube videos is a must. At the end of your videos, you should encourage your viewers to share your content with their friends and on social media. Every time someone shares your YouTube channel, it opens a new doorway to your videos. You can even offer incentives or use a contest as mentioned earlier. By rewarding your viewers for sharing your channel, it will result in more doorways being opened to your videos.

​Use Playlists

A playlist is a custom list of videos on YouTube. They should always be used! Whenever someone is watching a video from a playlist, they will be directed to the next video in that list after the current one is finished being viewed.

Try creating a playlist with your recent videos and then send visitors to the playlist instead of just each video. This increases the chances of your viewers watching more than one video. Playlists allow you to group videos together in order to get more channel views.

​Awesome Titles

Your YouTube videos should have great titles. The title of each video should be catchy, descriptive and have keywords. Be careful not to create irrelevant titles just to get more views because it will lead to less engagement. Your title needs to be intriguing in order to catch a viewer’s attention. It should be descriptive to let people know what to expect. Lastly, it should include keywords that people will search for in order to find your video.

​Create Consistent Video Content

The more videos you create the more pathways to your YouTube channel. It’s good to have as many pathways as possible. If you are not consistent with uploading videos to your channel, people will start to unsubscribe. That is the opposite of what we are trying to do here!
You should create a consistent amount of videos per week and follow a specific schedule to keep your following on good terms. This will allow your viewers to know when to expect your next video. With each video you create, you have the ability to show up in different search results. Over time as you create more content, you will end up noticing a higher total in channel views.

​Host a Webinar

Webinars are a very popular way to present information online. They are also a good way to brand your YouTube channel. You can use webinars to interact with your viewers, provide lessons, and build relationships with those interested in your industry. For example, let’s say you create videos on car reviews. In this case, you could start a webinar for car buying tips.

Webinars provide the same benefits of hosting a workshop and are a great way to build a presence around your YouTube channel. At the end of webinars you can engage with your audience by answering any questions they have on the topic. By doing so, you are building a stronger relationship with your following.

​Social Bookmarking Sites

Reddit, Digg, and StumbleUpon are just a few of the many social bookmarking websites that can make your videos go viral. Social bookmarking sites are filled with communities and users interested in checking out new content.

Every site has a different feel and community, so it’s important to do some research before submitting your content. Doing so will show you where you can find the best results. If users like your video, they will vote for it and as you get more votes, the submitted video will rank higher. Content that is ranked high receives a lot of traffic so there’s a good chance your video will get a ton of views.

​YouTube Tags

Have you ever come across videos with phrases like, “Get to know me tag” or “5 Questions Tag”? These videos are based on specific YouTube tags. Most of the time, video creators on YouTube will be using the same tag as everyone else during that time frame. This is because it helps bring extra views from users that are searching for the YouTube tag. Using them can also make your videos appear on the right sidebar when viewers are watching a different video with the same tag. Using trending YouTube tags is an effective marketing strategy.

​Question and Answer Videos

It is important to engage with your viewers for long term growth. One way to do so is by doing question and answer videos. Your viewers ask you questions, and you answer them. To make this work, you can ask your viewers to leave their questions in the comments section for you to answer in the next video. Answering questions shows your audience that you appreciate their support and will help strengthen your following.

​Print out Flyers / Brochure / Leaflet

Yes, this form of marketing still works for many people. Creating flyers about your YouTube channel is a very easy task. All you have to do is create a design on your computer and print it out! After printing out your flyers, you can hand them out or place them in busy areas. Placing your flyers in areas that are visited often is usually the best option because it allows them to be seen by more than one person. Make sure to include your social media links as well!

​Use QR codes

QR (Quick Response) codes can be linked directly to your YouTube channel. They are known as those square shaped barcodes that can be scanned by your smart phone. QR codes have become a popular way to share information. There are tons of QR code generators online that can help you create one that directs people to your YouTube videos. These codes can be placed on your business cards, flyers, and all other promotional materials.

​Word of Mouth

One of the top ways to market your channel is by talking about it. Tell your friends about it and encourage them to do the same. The more people talking about your YouTube channel, the better. Attending networking events allows you to engage with others and mention your YouTube channel. Creating a positive buzz from word of mouth marketing is priceless. Having people recommend your channel is some of the best branding and advertising that you can get.

​Public Bulletin Boards

You can find bulletin boards at libraries, universities and many public locations. They can be used to advertise your channel by posting flyers or other promotional print outs. You can even post information for your podcasts and webinars like we discussed earlier. Research your target age group and use bulletin boards that are visited by that specific age group. Your post should stick out from other messages on the same board.

​Partnering with a Brand

A lot of companies and brands are very open to partnering with content creators. By partnering with a brand, you would be giving them exposure through your videos. In return, you can get advertising from the brand and their following.
It’s important to put your best foot forward in reaching out to brands. A great resource to help creators promote themselves is Tubular Creator Profiles. Share your Profile link with anyone you’d like to partner with to give them a quick way to check out your content, reach and rankings.

​Google Hangouts

Many successful YouTube creators use Google Hangouts to interact with their followers. This is yet another great way to engage with your audience. Instead of making a video to answer questions from your viewers, you can do it live! After finishing the live stream, you can upload the footage to your YouTube channel. You can even use Google Hangouts to provide information and tips on topics related to your industry. This will encourage others to visit your YouTube channel when looking for information on similar topics.

​Create a Facebook Group

Just like with Google+ communities, you can establish a place to discuss topics related to your channel by creating a Facebook group. The group can be open or invitational. By starting a Facebook group, you can build a community around your YouTube channel. Having an engaging community who supports your videos is vital for growth. With a Facebook group, you can create just that!

​Set Homepages to YouTube Channel

When someone uses an internet browser, they start at a homepage. What if that homepage was your YouTube channel? If so, every time someone uses the internet, your channel would be the first thing to load. For starters, you can try seeing if your friends and family would be interested in doing so. After that, you can try negotiating with places like libraries or computer cafes. Your goal should be to scale up the amount of default home pages you can change to your YouTube channel so it’s best to find a place where the internet is being browsed daily.
Published on
Picture
The freelancing industry enjoyed impressive growth in the past several years.

In 2011, the Financial Times (UK) reported a 12% growth in the number of freelancers from 2008. Popular freelance broker site Elance enjoyed consistent growth in past years, with the number of jobs posted rising from around 200,000 in the first quarter of 2012 to 300,000 in the same period in 2013.

In addition to a more flexible work schedule, freelancers tend to be happy. According to the 2012 Freelance Industry Report, 90% of freelancers are happier now than they were before going solo, and nearly half felt no impact from the economic downturn. Perhaps most tellingly, 77% of freelancers were optimistic about their business prospects over the following 12 months.

With freelance work being such an enticing prospect, no one would blame you for giving it some serious thought. However, a common issue is simply not knowing how to start. Fortunately, building a successful freelancing career is easier than it seems — just follow the steps below.

1. Choose Your Craft
Just about everything can be outsourced these days. That's why there's a strong likelihood that the skills on your résumé contain one or more freelancing opportunities.

You may be required to think outside of the box — we're not all graphic designers or programmers. However, you may find that your "secondary" skills can offer up freelancing opportunities. For instance, if you are a strong writer, then you have the potential to develop a freelance writing business.

Don't be paralyzed by a preconception that you do not have the necessary skills or experience — you would be surprised how little experience you need in order to get started. A little faith in your abilities will take you a long way.

2. Create a Brand
If you plan to succeed in the world of freelancing, you will need to create a strong brand that sets you apart from the competition. Your brand is your identity (i.e. your website, blog and social media accounts) and it should clearly communicate your unique selling proposition — what you do that makes you special.

With that in mind, you should narrow down your focus to a specific industry. For instance, as a graphic designer you might choose to do branding work for digital startup businesses only. This form of specialization will make you far more attractive to a specific set of prospective clients and give you a greater chance of success. You can try to cater to all and sundry, but you will probably only provoke indifference.

3. Build a Portfolio and Source Testimonials
The world of freelancing lacks the red tape of the corporate world. Many prospective clients are not concerned with qualifications; they simply want to see what you have done in the past and judge whether it is the right fit for them.

Therefore, if you are good at what you do and can demonstrate your skill through a quality portfolio and positive client testimonials, you have every chance of success. The conundrum, however, is in building a portfolio without experience.

Many freelancers will react to this by picking up the smallest and least lucrative jobs around, but that puts them into a vicious cycle of bargain-basement work. To work for high-paying clients, you need to demonstrate that you are worth big money by doing good work.

So don't be afraid to do pro bono work for the right clients when you are first starting out. The free work you do at this stage can ultimately be priceless when it clearly communicates your worth to future potential clients via an extensive portfolio and glowing testimonials. Also, offering your services at no cost is a gentle introduction into the world of freelancing where you do not feel the pressure of having to deliver a service of requisite value.

4. Start Pitching
You should only seek paying clients when you are able to demonstrate your abilities (and your reputation) with a quality portfolio and testimonials. Once you have done so by working on pro bono jobs, it's time to start pitching.

But whom should you pitch? Well, if you branded yourself correctly then you should know exactly whom to pitch. By having such a narrow focus, potential clients are far more likely to take you seriously than if you offered a generic service. Businesses want to work with freelancers who seemingly came into existence to serve them specifically — you can create this illusion through specialization.

Potential clients can be found everywhere: from Google to social media to your doorstep. The possibilities are endless.

The two keys to successful pitching are relevance and volume. Only pitch those clients who fit the mold of your brand and pitch a lot of them. Ruth Zive of Marketing Wise, a content marketing firm based in Canada, had a "ten before ten" rule when she first started out as a freelance writer — she would make sure to pitch ten prospective clients before 10 a.m. every working day. Those numbers add up quickly.

5. Play the OddsUltimately, securing freelance work is a numbers game — the more prospective clients you contact, the more likely you are to find work. That is the equation you should keep in mind. If you have a reasonable skill set and create a quality brand, there is no reason why you cannot succeed in the world of freelancing like so many others have before you.

By Tom Ewer
Published on
Picture
Graduation season is upon us, and that means college graduates everywhere are preparing to enter "the real world." But chances are your liberal arts degree, as hard-earned and valuable as it is, doesn't equip you with every digital skill you need.


We've put together a short list of fundamental skills that every college graduate should possess, from simply branding yourself online to learning basic coding. They're guaranteed to increase your overall digital know-how, and you can learn them all on your own.

Did you graduate college a long time ago, or never attended? Don't worry — it's never too late to learn these skills. They're useful to anyone.

1. Setting Up a Wi-Fi Network
These days, most students are lucky enough to go to colleges that already have wireless Internet set up in the dorms. By simply typing in a password on the provided network, the web magically appears on your laptop. But once you graduate, that's no longer the case. To save yourself from this harsh reality, learn what it takes to get working Wi-Fi: setting up the modem, launching a new network and researching local companies and pricing.

2. Backing Up to the Cloud
With all those photos of your friends, your music library and a copy of your 40-page thesis, your entire world exists on the hardware of your computer, phone or tablet. You're going to want to back all of that up to the cloud, either to preserve it, or so you can access your information anywhere. Whether you're interested in iCloud or Dropbox, research the various services that are available and find the one that's right for you.

3. Basic Photo Editing (Photoshop)
Even if you don't plan on using Photoshop regularly after graduation, it doesn't hurt to know the basics. More and more careers require Photoshop skills, whether it's journalism, marketing or even non-profit work. Snag a cheaper copy of Elements and learn your way around a paint brush, layers and color correction.

4. Basic Video Editing (Final Cut Pro)
Just like photo editing, video editing can come in handy, too. Check if a friend or someone well-versed in multimedia at one of your school publications or libraries can teach you the basics of Final Cut Pro. At the very least, you'll be able to cut some sweet YouTube videos.

5. Google Drive and Microsoft Office (Seriously)
These tools may seem obvious, but knowing the ins-and-outs of Google Drive and Microsoft office is a digital skill you shouldn't go without. Learning how to make a proper Excel spreadsheet actually takes effort, and it's still a specific qualification for many job listings. Google Drive includes docs, spreadsheets and forms, and it's easy to collaborate with other users at the same time. Slideshow presentations still haven't gone out of style, so re-familiarize yourself with Microsoft PowerPoint, Google Presentations or other sites like Prezi.

6. HTML and Basic Coding
Since our culture is increasingly web-centric, you should know the basics of crafting online content — and how to control the look and feel of it. HTML5 is the standard markup language used everywhere from web design firms to newsrooms. Other types of coding can help you make programs and easily get information from your computer (check out Codecademy and Khan Academy for beginners' tutorials).

7. Setting Up a Website and Domain
Every college graduate should have a website, whether it's to brand himself (see number 10 on this list), showcase his original work (art portfolio, writing samples, etc.) or just to learn for future instances. Coding can help you out here, but you can also use various website-building services, such as Wordpress and Squarespace.

You should also learn how to create a custom domain: for example, "yourname.com" rather than "yourname.wordpress.com." This looks more professional (and cleaner overall). Namecheap and GoDaddy are two popular domain name services and hosting sites.

8. Converting File Formats
Sometimes you'll have a file format different from the one you need — DOC instead of PDF; WMA instead of MP3 and so on. Knowing how to convert these files is useful, especially when you're trying to send your resume (or at least, getting that movie to play on your Roku USB Media Player). Certain programs, like Microsoft Word, will do the legwork for you, but you can find a variety of file conversion programs for those other tricky file extensions.

9. Online Banking
Who needs to balance a checkbook when you're living in the digital age? Major banks like Bank of America and Chase feature very intuitive online banking systems and mobile apps. You can manage your finances anywhere you have an Internet connection. Instead of waiting in long lines at your local branch, deposit checks and make transfers right from your phone.

10. Branding Yourself
Companies are screening prospective employees through Google searches and social media — and since 94% of users click on the first page of results, it's in your best interest to brand yourself properly before going on any big interviews.

What does this entail? Google your name and see what pops up on the first page. If you see anything problematic, learn how to fix it. In addition to setting up a website and claiming a domain name, you should establish a social media presence, especially on LinkedIn and Twitter, and post positive content. If there's anything you wouldn't want prospective employers to see (e.g., Facebook photos), make sure it's completely private

By Matt Petronzio
Published on
Picture
Picture

Who to Look?

According to recent research by the Corporate Executive Board (CEB), corporate businesses looking to hire working professionals for new jobs find 10 new talents and skills to be defining traits amongst high performers.

  1. Ability to Prioritize
  2. Works well in teams
  3. Organizational Awareness
  4. Effective Problem Solving
  5. Self-Awareness
  6. Pro-activite
  7. Ability to Influence
  8. Effective Decision Making
  9. Learning Agility
  10. Technical savvy

Just one problem: The organization notes that this particular skill set is “scarce” and that most “employees lack the ideal mix of skills and competencies to achieve employers’ desired outcome.” This news is hardly reassuring for upper management or your HR department.

Increasingly, lower levels of management are making more hiring and strategic decisions that affect key stakeholders. Therefore, the workplace needs to make major shifts in corporate culture and strategic thinking amongst new hires.

Happily, certain types of job seekers looking to more meaningfully contribute to their organization and grow their careers may be better predisposed to mastering these new success skills and rules of engagement.

Keep the following seven traits in mind when interviewing new hires, to determine whether they’ve got what it takes to be defining members of your team.

1. Communication Skills
The umbrella term “communication skills” includes a trifecta of abilities, including the capacity to listen, write and speak. This is one of the top qualities employers look for in modern-day hires; it's essential for receiving, interpreting and giving direction. Likewise, a sense of social intelligence is also vital: Employees need to be able to understand where peers, colleagues and strategic partners are coming from, not just the words they’re saying, so they can better empathize and act on this information.

2. Multi-Tasking
Chances are your employees will be simultaneously involved in several projects, tasks or initiatives. Therefore, the ability to juggle all with aplomb is a highly-valued skill. Effective multi-tasking is achieved when work is completed both efficiently and correctly, with a minimum of stress. Tomorrow’s workers must be well-equipped to juggle multiple tasks.

3. Enthusiasm
Enthusiasm is a valuable asset in new hires, as it shows the employee in question is passionate about the tasks he or she is performing for the organization. It goes hand in hand with positivity, and both can make a noticeable difference in what’s often a stressed, strained and/or hectic work environment. Plus, according to Sigal Barsade, professor of management at the Wharton School of the University of Pennsylvania, positivity is not only contagious, but also has an impact on overall job performance, decision-making, creativity and turnover. A winning attitude can be invaluable and contagious.

4. Decision-Making
Problem solving is a skill that sits somewhere at the nexus of creativity, level-headedness and logic. Those who exhibit it demonstrate a proven ability to objectively interpret incoming signals, and act both thoughtfully and with grace when a solution is needed. Workers with solid problem-solving skills aren’t just strategic thinkers; they should be able to keep a cool head when a situation arises and stay on task without the need for micro-management.

5. Organization
While not a single defining trait, solid organizational skills can be an asset to any worker. They indicate an employee is self-disciplined enough to gather the necessary information and data to keep his or her tasks both well-managed and on schedule — important traits for any leader. Powerful organizational skills alone do not great managers make, but they do help drive job candidates to be more professional, efficient and productive.

6. Integrity
Integrity means being true and honest to oneself and others. It shows that someone knows his or her strengths and weaknesses, isn’t afraid to make mistakes or accept responsibility for doing so, and possesses a high degree of loyalty. Someone with strong integrity can be trusted to show respect, take responsibility and stand by the old adage “honesty is the best policy” — all a boon to your enterprises.

7. Likeability
Chances are your open positions will require employees to cooperate and collaborate seamlessly with others. Therefore, you’ll want someone warm, friendly, easygoing and genuine — a solid team player can help bolster any winning lineup. With teamwork key to business success, look for candidates who are ready and willing to become a meaningful part of your organization.


Scott Steinberg
Published on
Picture
Because the company culture influences everything and everyone in it, a well-developed company culture creates positive changes across the board. Managers who have developed their company culture report improvements in many areas, including:

Productivity
A well developed culture gives dramatic, sustained increases in productivity and performance. A 10% increase is minimal. While you can  expect productivity to rise to somewhere between these two points, continuous improvement is the norm. Theoretically there is no limit—if you keep working on the culture.

Morale
High morale is a key to success. It is closely connected to trust, purpose, team loyalty, pride, and faith in the leadership—all qualities that improve as the culture develops.

Costs
Employees know cost control is important. As the culture builds, people take responsibility for costs. With widespread   focus, administrative and operating costs drop well below industry norms.

Profits
Often the underlying reason for improving the company culture is profits. Because the developing culture creates  across-the-board improvements, increased profits are inevitable.

Safety
The keys to safety are  trusting, open relationships. In a safe work culture, people speak up openly about  unsafe
situations, they don't stand silent  when someone violates safe  practices, they constantly look for ways to improve safety, and they  take personal responsibility for creating and maintaining a safe  workplace.

Supply Chain
Supply chain efficiencies depend very much on cooperation between multiple functions and levels. As the culture develops, relationships, cooperation and communications improve. The supply chain becomes more efficient, streamlined and responsive to rapidly changing customer needs.

Injuries and Claims
This is a complex area, closely related to attitudes and relationships. As people see each other in new ways, lost-time injuries and worker’s compensation claims drop. Sometimes this is quite sudden and dramatic.

Insurance Rates
Along with a safer workplace, with   fewer injuries and claims, come lower insurance rates.

Customer Service
As the culture builds, managers  learn to better manage the quality of everyone's experience, inside the company, and with outsiders such as customers, clients, suppliers, and other corporate entities. Customers who like you, return more often, buy more, and recommend you to others.

Retention
When you have a great place to work—where people can satisfy their needs—they just don't want   to leave.

Absenteeism
It is common sense that there will be less absenteeism when people like their jobs. They also develop a new attitude    
towards their fellow workers and to the problems that their absenteeism creates for them.

Recruiting
A well-developed company culture,  clearly stated in promotional materials, is a powerful recruiting point. Companies  with an open, participative workplace, where people enjoy working, and have  broad opportunities for growth and creativity, attract top candidates.

Employee Morale
At the root of morale are trust, a clear purpose, team loyalty and support, and faith in leadership and the success of  the organization these increase as the culture develops.

Employee Motivation
When people can fulfill their desires around work they are highly motivated.

Union-Management Relations
You will see a move away from adversarial relationships and towards cooperation. You will have few grievances and low workers compensation costs. I have clients where grievances dropped to zero.

Openness to Change
A striking increased openness to change and the desire to make things work. As trust and responsibility increases, employees initiate significant improvements in operations.

Involvement
When the leaders show that they   want everyone involved, people step forward in creative and productive ways.

Leadership
Developing the culture trains managers in people leadership skills and gives them a clearer sense of their role. Many managers say that the culture development process was the most important  experience in their career.

Meetings
With improved openness and trust, people participate more in meetings so they become more energetic, focused, and creative.

Mergers
Smoother mergers and acquisitions,  with higher success rates. People get involved and make them work.

Cooperation
By definition, a developed culture  increases cooperation, collaboration, and motivation.

Teamwork
Expect improved teamwork and communication  between people, divisions, and levels.

Relationships
The culture change process improves  relationships between people, levels, and departments.

Responsibility
Problems are solved where they  happen, or by  those affected. They are not passed up to management.
Published on
Picture
The marketing mix is made up of the following elements, often referred to as “the four Ps”:

  • Product (or service)
  • Place (location and distribution)
  • Price
  • Promotion

For a business to succeed, you need to:
  • get all of the elements right
  • strike a balance between the elements

Differentiation of your business from your competitors can be achieved through adjusting the elements to make your product/business more attractive. For example, if you wanted to market a high profile brand, you would focus on promotion rather than price.

Product
Satisfying the customer’s needs or wants and in turn making a profit is your aim in providing a product/service. It is essential therefore that you get your product/service right.

There are various ways in which you can make your product stand out and be appealing. Use your senses in evaluating the product: ask yourself how does it feel and look.

Key questions:
  1. Attractiveness - is the packaging and the product itself visually appealing?
  2. Expectations - does the product meet customer’s expectations? For instance, they may have expectations in terms of product quality.
  3. Benefits - does the product have benefits a customer wants or needs? Benefits describe what it is that a customer gets out of a product, and differ from features.
  4. Functionality – how well does it do the job it’s supposed to?
  5. Competition - how does it fair compared to other similar products?
  6. Reliability – is it reliable?

Place
‘Place’ is the mechanism through which goods and/or services are moved from the manufacturer/ service provider to the user or consumer. It is also referred to as distribution, channel or intermediary.

Successful distribution of your product/service is not only dependent on the delivery mechanism. You must also consider your customers – where is it that they would expect to go to find products/services like yours? It is therefore essential that you choose the correct distribution channel(s).

Key questions:
  1. From where do your customers expect, or prefer, to buy the product or service?
  2. What are the existing distribution channels in your chosen market?
  3. Do you want to use direct or indirect channels? (eg 'direct' to a consumer, 'indirect' via an intermediary)
  4. Do you want to use single or multiple channels?
  5. If using an intermediary:
    Is the intermediary familiar with your target consumers? 
    Is the intermediary appropriate for your business?
Intermediaries include:
  • wholesalers
  • agents
  • retailers
  • the Internet
  • overseas distributors

Price
You need to know what your customers would be prepared to pay in order to price something effectively.

Compare your products/services with similar ones belonging to your competitors. This should give you some idea of typical prices in the market.

You will then need to decide upon a pricing strategy. For example, you might use cost based pricing where total costs are calculated and a mark up is added to give the required profit. Or you might consider differential pricing, where you charge different segments of your market different prices for the same service. The strategy you choose will have an effect on the success of the product. (For a further discussion of pricing strategies see the link at the bottom of the page.)

Whichever strategy you choose, you need to distinguish between cost and price. To maximise your profits, you should aim to charge the maximum amount that people will pay, while seeking to reduce costs and increase productivity.

Promotion
Promotion is about effectively communicating with your customers so that they are encouraged to buy from you. You need to promote to both existing customers and prospective ones, which may involve promoting to each in different ways.

To promote successfully, you need to take the following into account:
  • You need to know as much as possible about your customers and their buying habits.
  • You need to identify which are the important questions customers could have about your product/service, eg is this a reliable product? Your promotional activities should answer these questions.
  • You need to identify your unique selling point (USP) and communicate it effectively to your customers.
  • You need to identify the style of your promotional activities
  • You need to decide when you are going to promote.

When you have answers to the above, you are in a stronger position to decide what to say, how to say it, when to say it, and which promotional method(s) to use.

Promotions mix
The ‘promotions mix’ is the combination of promotional elements you use to promote your product/service.

The various elements which can make up the promotions mix include:
  • Personal Selling
  • Sales Promotion
  • Public Relations
  • Direct Mail
  • Trade Fairs and Exhibitions
  • Advertising
  • Sponsorship

You would choose the appropriate elements for your product/service and integrate them to form a promotional campaign.

Note: Sometimes you might see the marketing mix described in terms of the 'five Ps', to includePeople. Alternatively, the ‘seven Ps' also include Physical evidence (eg uniforms) and Process(the whole customer experience).


Summary:
PRODUCT
The business has to produce a product that people want to buy. They have to decide which ‘market segment’ they are aiming at – age, income, geographical location etc. They then have to differentiate their product so that it is slightly different from what is on offer at present so that people can be persuaded to ‘give them a try’.

PROMOTION
Customers have to be made aware of the product. The two main considerations are target market and cost. A new business will not be able to afford to advertise on national television, for instance and would not wish to because its market will be local to start with. Leaflets, billboards, advertisements in local newspapers, Yellow Pages and ‘word of mouth’ would be more appropriate.

PRICE
The price must be high enough to cover costs and make a profit but low enough to attract customers. There are a number of possible pricing strategies. The most commonly used are:

  • PENETRATION PRICING – charging a low price, possibly not quite covering costs, to gain a position in the market. This is quite popular with new businesses trying to get a ‘toehold’.
  • CREAMING – the opposite to penetration pricing, this involves charging a deliberately high price to persuade people that the product is of high quality. Luxury car makers often use this strategy
  • COST PLUS PRICING – this is the most common form of pricing. Costs are totalled and a margin is added on for profit to make the total price.


PLACE
The business must have a location that it can afford, and that is convenient and suitable for customers and any supplier.
Published on
Picture
When you ask a freelancer why he or she started freelancing, you’ll get answers like ‘I wanted to work for myself’, ‘I love being my own boss’, ‘I freelance for the flexibility it provides’ etc. At the heart of it, all those answers mean the same thing: they wanted to escape the cubicle nation.

While freelancers may indeed have escaped ‘imprisonment’ in a cubicle, they can’t completely escape all the things that made their corporate life difficult. Actually because you’re out on your own now (in freelancing), you have to do all the things that your colleagues in their respective departments do on behalf of the company.

In any case, you should know that there are elements that remain the same in both the corporate working life and when you are out of it, and prepare accordingly.


1. Salary/Rate Negotiations
In a corporate job, 9-to-5′ers get a fixed salary and structured pay raise. On the surface, freelancers are the exact opposite. They set their own rates and can raise them whenever they want. In reality however, regular employees negotiate their salary much like how freelancers negotiate their rates with clients.

The only difference is that 9-to-5′ers only do it when accepting a job or negotiating a raise; freelancers do it on a regular, client-by-client basis. So unless you have fixed rates stated on your website, you’re actually negotiating more on your rates than you ever did over your full-time job salary.

2. Accountability
Freelancers boast of not having to be accountable to anyone but themselves. I beg to differ. We’re accountable to our clients. Sure, no one asks us what we’re doing with our time, or checks in on us throughout the day, but on the day of the deadline, the client expect to get their results from you.

Ultimately, a freelancer is accountable to his/her client. Miss a deadline and you can’t simply say ‘Oh sorry, I wasn’t able to meet the deadline.’ Explanations must be given and in most cases, a client is well has the right to dock pay due to your tardiness.

While full-timers report to their superiors, freelancers report to their clients. The accountability cycle is there – it’s just the names and designation of who we report to that has changed.

3. Responsibility
While you might not be completely responsible for a single project or deadline, working in a company gives you a bit of a safety net as far as taking the blame is concerned, when things go wrong. In a corporate setting, the manager takes the rap for a failed project regardless of which of his or her subordinates made the fluke.

In freelancing, congratulations, you get to shoulder ALL the blame regardless of your job function, when things go wrong.

4. Office Politics
Office workers deal with office politics and the different behaviours and personalities of their colleagues on a daily basis. From the passive aggressive co-worker to the know-it-all colleague, the limelight hogger to the boss’ pet. If you have ever worked in an office setting, chances are you have seen them all.

Freelancers see these characters every day too – only instead of co-workers, they experience them in their clients. Gather two or more freelancers together and the topic of client personalities invariably comes up.

5. Working After Hours
If you started freelancing because you wanted the flexibility of working your own hours or less hours, then it probably didn’t take you long to discover that you actually work more hours as a freelancer than you did as a full timer.

Even though plenty of people work after-hours in a corporate job, for freelancers, it’s basically a must. Freelancers often find themselves working nights and even weekends to meet deadlines. If they want to make a success of their freelance business, working long, hard hours is a requirement.

6. Getting A Promotion
In a corporate setting employees get promotions as recognition of their hard work and dedication. For freelancers, it’s pretty much the same, except they give themselves the promotion, or a break, or a raise, or a new gadget etc. Getting a raise in their rates, and handling bigger clients, etc are all part of that promotion.

7. Bigger & Better Opportunities
Whether it’s within the company or with another, corporate employees are always on the lookout for their next big break – be it a new designation, job, benefits or environment. Freelancers are the same.

We’re always on the lookout for our next big client. We’re always looking for bigger and better opportunities that’ll help us earn more. Just as no employee sticks to one company for his entire life, a freelancer doesn’t stick to that one client. It’s simply not in the nature of how a freelance business is done. Sure, every freelancer has clients who retain them but that partnership is not indefinite. Eventually they will move on to other clients.


======================================================================================

So What’s The Difference? If there are so many similarities, are we just fooling ourselves into believing we’re better off as freelancers? Is making the switch from a corporate full-time job to a freelancing business just a change in the scenery?

The answer is no. There is a big difference between a full time corporate job and a freelance one: flexibility and control. In a full-time job, you don’t have flexibility. You can’t start work later if you want to go to the gym in the morning, you can’t take the random afternoon off and you certainly can’t just turn off your computer and leave work to go pick up your kids in the middle of the day.

By Samar Owais
Published on
Picture
Editor’s note: This is a contributed post by Jordan Driediger, an entrepreneur, public speaker, and writer from Toronto, Canada. He is the CEO of his own company DM2 Studios LLC. He and his company are dedicated to support the creativity and inspiration in others.

The freelancer-to-client relationship is a tricky thing to deal with. Your ability to work with the various types of clients can make or break your freelancing career. To help you deal with this problematic area, here is a breakdown of the most common client characteristics that may curse your creative career.

Every client is different. Although we can find faults with each client we work with, we as freelancers need to overlook their strange tendencies, and learn how to interact effectively with them. I hope this guide will help you identify your client’s needs, and increase your success as a freelancer.

The Curious
The Curious client can be a frustrating one. When you first meet them, you are thrilled that someone can be so interested in your work! They are generally hyperactive, very friendly, and very talkative.

Begin work on a project? you may be inclined to share the ins and outs of what you do with this client. Teaching a client is fine, especially if the work you are doing for them requires ongoing maintenance. However, as time passes you may find they take up too much of your time, and can beto be a hindrance to your productivity.

How To Handle Them
They want information. This type of client doesn’t just want to know what you’ve done but also how you did it. They will request meetings on a regular basis and guides on how you performed specific tasks. Once you start feeding them, they only get hungrier. With the Curious client, it is always beneficial to address the issue directly:

Say you’re busy. Let them know bluntly that your time is limited, and that you want to focus on the work they’ve assigned – they will usually understand and respect your time.

Set time limits. You should set end times for every meeting and every phone call you have with this person. This will force both of you to focus on the work at hand.

Become a consultant. When they start asking too many questions, offer them your services as a paid consultant. This way, even if you do talk for a few hours, you will get paid for your time.

Picture
The Oblivious
Client never cease to amaze you with their lack of knowledge about your work. In their defence, they are usually part of an older generation. While they can be kind and patient, they bring with them a unique set of challenges. You cannot message the Oblivious on Facebook, because they don’t have an account. You cannot use your favorite movie scene as an example, because they haven’t seen it. Don’t try to show the Oblivious how to do something on the Internet, because you’ll get a 15-minute tale about how great their nephew is with computers.

How To Handle Them
They want to be reassured that they are being treated fairly. This client unfortunately has been abused in the past for their lack of knowledge, and is concerned that you will do the same. Be patient with the Oblivious. It may take extra time to communicate with them, but they can be an absolute joy to work for.

The extreme alternative is to exploit them and overcharge for your work – if you value your reputation, don’t do this. Do however:

Use terms and examples that they can relate to. Don’t bother with the long acronyms or technical terms that will only leave you with a confused and concerned client.

Use pictures and visual aids to illustrate your points. This is incredibly useful because it reinforces the authenticity of what you are saying, and promotes trust.

Write it all down. Work out a comprehensive contract with them to help them feel secure. They may not understand the details of your work, but they do understand a fair deal.

Picture
The Know-It-All
You can easily recognize a Know-It-All client because you will hate them shortly after meeting them. They are the ones who apparently know exactly how to do your job, yet for some reason hired you. They will interrupt you during your presentations, and not budge from a decision once it is made.

How To Handle Them
The Know-It-All’s desires are clear: they want control, and they want respect. Their need for control is usually a reflection on insecurity within them. You can easily win their trust with some basic psychology. If your client wants control, and demands respect, then let them have it. This client can be an absolute nightmare if they don’t get their way, so use these simple tactics to win their trust:

Give them an occasional compliment. A Know-It-All will be much more inclined to accept your proposals if their input and ideas are appreciated.

Pick your battles. Don’t fight on every little issue; save your strength for when the critical moments occur.

Don’t work for them. Sometimes the best way to win is to not participate. If a client doesn't respect you or your work, I recommend looking around for someone who does.

The Cheapskate =.=
Many clients today fall under this category. The Cheapskate is on a budget, and is willing to sacrifice time and quality in exchange for a lower price. They will always chose the cheaper option, which makes it easy for you decide what tools to use for their projects.

How To Handle Them
The Cheapskate just wants the product to work. Talk to them about quality and durability all you want –they just want the job complete with the lowest total cost to them. If you want to make them happy, let them know you saved them some money. This client can actually be great to work for if you are looking for a quick payday. The trick is to make sure the product reflects the price.

Do the work quickly. Time is your most valuable asset as a freelancer. This client just wants the job done, so that’s exactly what you need to do.

Get it in writing. Some Cheapskates are so cheap that they won’t even pay you. Be sure to sign a contract with them before beginning any work.

Start the estimates high. It doesn't matter if your prices are fair or not, this client will want a lower price. By beginning your estimates with a higher-end price, you can haggle with a Cheapskate and come to a win-win compromise.

Picture
The Dreamer
The Dreamer doesn’t quite live on planet Earth. Their heads are filled with crazy ideas and big plans. Whether it is in style or in function, the Dreamer envisions his or her final product as being the best thing available.

How To Handle Them
Dreamers want their dreams to come true. This can be difficult if you are unable to live up to their high expectations. However, if you impress a Dreamer – they will absolutely adore you. Without discouraging their passion, you must bring the Dreamer back into reality. Letting them visualize and interact with your work can help them:

Ask them to show you examples. You may be hit with the line, "it is so awesome it doesn't exist yet!" but be persistent until they are able to think rationally.

Be straight forward with prices and time frames. Sometimes what the Dreamer wants isn't impossible, it’s just difficult. If this is the case, give them a solid price and time frame to do the work in.

Ask them about the details. Dreamers rarely fill in the blanks. While their end goals are usually incredible, sitting down with them and discussing the details can help both you and them get a good grasp on the scope of the project.

The Helper
The Helper can be sweet at first, but can get in your way if not handled correctly. They are very hands-on people, who need to interact personally with your work. A Helper can be fantastic client to work for, provided you can keep them busy.

How To Handle Them
The Helper wants to be involved in the work. They carry with them a lot of enthusiasm that needs to be released in a constructive and practical way. If a Helper wants to assist you, then give them that opportunity. This gives you a great chance to practice your skills as a delegator and team player, as well as help expedite your work for this client. When working with a Helper:

Give them tasks. Letting them assist you with some of the simpler tasks of your job can save you time and money. Be sure to identify your client’s skillsets before asking them to preform a complicated task.

Ask them to research. Whether you use the information they find or not, research tasks can keep a Helper out of your way for a long stretches of time, leaving you the freedom to focus on your job.

Make noise. As unusual as this may seem: the Helper can be easily scared off by loud noises. If they won’t leave you alone, taking a phone call or turning on a power tool will most often cause them to give you some space.

Picture
The Sprinter
Some clients are born Sprinters, and some are just forced to run to meet a deadline. The Sprinter always has time on their minds. They are serious when it comes to deadlines, and are often very busy people. They frequently think if a project can get done in one month; you should be able to get it done in three weeks.


How To Handle Them
For a Sprinter – time is of the essence. Their goal is to get projects done fast. This type of client is generally hard-working, so they expect the people around them to be the same way. When dealing with a Sprinter:

Proceed with caution. Sometimes it only takes an hour to negotiate your workload for the next month. Don’t get caught in a deal that leaves you stuck with an over demanding assignment.

Guard your deadlines. You will be held accountable to the time frames mentioned on your contract, so be realistic and flexible with them. The Sprinter may want you to complete work ahead of schedule, but don’t move from those deadlines unless you are comfortable doing so.

Pace yourself. When working for a Sprinter, follow the basic rules of productivity: stay focused, cut out distractions, take breaks, and stay organized.

The Underling
The Underling is not allowed to make any decisions. They are clients who work under a strict chain of command, meaning they need approval before making most decisions. They usually have no clue what is going on, and are rarely prepared for the questions you have to ask.

How To Handle Them
What the Underling wants doesn’t really matter – what matters is what their superiors want. Ultimately, if the work you give the Underling pleases the ‘guys upstairs’, you will have a very happy client. They key to dealing with an Underling is to think like an employee. Strategically plan ahead for the "let me get back to you" mentality. When working for an Underling:

Ask questions in bulk. Individual questions get lost in emails and sticky notes. The best way to save yourself time and stress is to compile a sizeable list of questions you will need answered and submit them all at once.

Prepare for the lag. You know how news reporters always take a minute to respond to questions? This is exactly what you will have with an Underling. Ask questions ahead of time so you are properly equipped for the next phase of your work.

Don’t bother explaining. If you are working for an Underling there is a good chance their boss is the next type of client on our list. This means that the Underling just needs to know the highlights of the work you’ve done, because that’s all their boss wants to hear.

The Delegator
The Delegator hired you because they know what you’re doing, and expect you do complete your work with skill and professionalism. They won’t want to be bothered with the details or bogged down by long meetings; their credo is: "you do it lah".

How To Handle Them
They simply want a solid finished product completed within a reasonable amount of time. The work you are doing for them is usually just a small piece in a much bigger plan. Your work will have to speak on your behalf, because the Delegator isn't available to meet for the next two months. When working with a Delegator:

Respect their time. Delegators guard their time like they guard their very lives. When interacting with them, come prepared and keep it short.

Be direct and honest. Delegators loathe excuses. They are not interested in what tools used on a project, how long it took you, or what went wrong along the way; they want to know if the job is done, and if the product works.

Give them a document. This type of client can handle paperwork much better than they can handle human interaction (unless of course they have delegated the paperwork to someone else). By giving them a written report, you are able to keep them informed without taking up too much of their time.

By Hongkiat.com
Published on
Picture

Wise Boss?

Nellie Akalp is the CEO of CorpNet.com, an online legal document filing service, where she helps entrepreneurs incorporate or form an LLC for their new businesses. Connect with Nellie on Twitter or visit her free resource center.

Starting a business gives you the opportunity of running your own show. But many also assume it means the end of the 9-to-5 grind, or no more uninspiring projects. Yet, this rosy picture doesn’t always reflect the reality of being in charge.


That’s because, all too often, self-employed individuals are overworked, very stressed, and simply underpaid. If that sounds familiar, here are six ways you can be a better boss to yourself.

1. Invest in Things That Will Help You Do a Better Job
Self-employed individuals sometimes make absurd sacrifices to save a few dollars. Unfortunately, that old computer or software version may be holding you back. Don’t hold the purse strings too tightly when it comes to those expenses that could help you be more productive and satisfied on a daily basis. For example, take some time to see if there are new software or online tools that could help you get more done in less time.

2. Invest in Your Education
Great entrepreneurs are always learning. Don’t hesitate to invest in conferences, training sessions, classes, even networking events. You’ll be able to learn new skills, gain insight needed to expand your business, and make valuable contacts. Look for relevant industry seminars and conferences, local chamber of commerce events, even extended learning classes at a local college or community center.

3. Invest in a Great Benefits Package
When you’re self-employed, you get freedom and flexibility, but you lose the company-provided benefits package and other perks of a full-time employee. This means you’ll need to invest in your own healthcare and retirement.

For healthcare, make a list of what you want, then talk to an insurance broker about your possible insurance options. For many self-employed people, especially sole proprietors and partnerships, a high-deductible plan with an HSA is usually a solid bet from a financial standpoint. Depending on your business structure, you may find you can deduct most, if not all, of your insurance premiums for you and family members.

Consider joining an association or professional organization that offers group-based health coverage to members. For example, members of the National Association of Science Writers are eligible to participate in their group health and dental insurance. Of course, be sure to fully understand all the membership fees and dues before joining.

Additionally, as a small business owner, you have a range of possible retirement plan choices, from SEP to SIMPLE IRA plans. You may be hesitant to tie up money you might need for your everyday expenses. However, if you’re self-employed, you’ll need to get started on retirement savings now, even if it means just a small investment of $25 a month. Talk with a financial planner or CPA about the best retirement program for your situation and taxes.

4. Don’t Undervalue Your Services
Many new businesses charge the least amount possible out of fear that clients won’t pay more. Then, they worry what will happen if they ask to raise their prices. But when you set your pricing too low, you need to take on more clients and clock more hours to stay in business. What’s the result? You’re overworked and often end up with clients who don’t value your services.

At the most basic level, your business is all about earning the money you deserve for the value you bring to customers. As long as you do a great job of meeting your customer’s needs, you should be able to be compensated fairly and even raise your prices.

5. Invest in the Legal and Administrative Aspects
If you’re self-employed, then you are 100% responsible for your business. This means it’s up to you, and you alone, to make sure your business is compliant with any license and permit requirements. You should consider forming an LLC or corporation for your business. While the legal fine print may not be the most glamorous part of your business, it can be essential to your business and personal financial health. An LLC or Corp will protect your own personal assets from any company liability. So, if your company happens to be sued, your personal savings are shielded.

6. Reward Your Best Employee: You
Be sure to reward yourself when you have great moments, like landing a big client win or meeting a tough deadline. Your reward can be as creative as you’d like. Maybe even just a night off without the cellphone or computer.

Running your own business is not easy, so be sure to acknowledge each success. After all, you no longer have a boss to recognize your hard work so it’s up to you to keep yourself motivated and inspired.

 by Nellie Akalp1 

MANXEON=360°>
Click the Center Dot
free counters